Digital Product Manager
$159k - $279kChandler Chamber of Commerce
Sr. Lead Digital Product ManagerWells Fargo is seeking a Sr. Lead Digital Product Manager to join the Wires and Me2me Product Management and Development team, part of the CBL Deposit Payments Group. This role reporting directly to the Head of Wires and Me2me Product Management will be responsible for the overall management of ALL CBL deposit payment types.In this role, you will:Work horizontally to drive the ALL CBL Deposit Payment roadmaps and strategies across all impacted channels and groups with customer first focusManage engagement with key internal stakeholders across the organization including Technology, Digital, Operations, Gov Relations, Payment Strategy, Independent Risk Management, and LegalManage engagement with key external stakeholders including partner banks, other financial services partners, the Trades, key vendors and more.Working internally and externally with payment partners leading cross-functional teams delivering product strategies and enhancements across ALL channels and productsAligning work to the CBL strategic plan, participating in big room planning efforts across groups, and identifying areas to work more efficiently.Prioritize work to have maximum impact on customer experience to drive greater business impactEnsure compliance with applicable internal policies and regulationsCollaborate with and influence stakeholders at various levels across the organization from junior individuals to senior leaders and their directsConduct value-based analysis to optimize revenue, positive customer experiences, while reducing opportunities for fraud and scam lossAct with a sense of urgency to maintain a daily pulse on change management and ensure business outcomes are being deliveredEnsure the highest impact work is continually being prioritized, development issues are quickly worked through, and that work is constantly being prioritized to focus on continuous improvement and delivery of business results.Required Qualifications:7+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationDesired Qualifications:Background and experience with ALL Consumer and Business Deposit productsDeep understanding of Fraud and Scams and strategies to protect customers and the financial industryStrong understanding of compliance requirements related to payment products (e.g. Reg-E, UDAP)Experience working across many payment industry partners to gain consensus on payment directions on key products like Zelle, Debit Card, ACH, Wire, Check, Instant Payments, CashExperience in agile environments that are delivered upon by numerous partner organizationsFinancial services experience specifically in retail banking.Expert verbal, written and presentation skills; must be able to effectively communicate and broker agreements amongst diverse, differing, competing, and/or conflicting perspectives/prioritiesStrong Analytical skills with high attention to detail and accuracyAbility to effectively communicate, create and deliver dynamic presentations to all levels of the organizationAbility to create clear and compelling presentations with exceptional strategic "storytelling" skillsExceptional organization, coordination, and time management skillsJob Expectations:Willingness to work on-site at stated location on the job openingThis position offers a hybrid work scheduleAbility to travel up to 25% of timeLocations: 2700 and 2800 South Price Road, Chandler, Arizona • 550 S 4th St, Minneapolis, Minnesota • 401 S Tryon St, Charlotte, North Carolina • 333 Market St, San Francisco, CARequired locations listed above.Salary Range: Minnesota: $159,000-$279,000 annually San Francisco: $175,000-$305,000 annually Actual salary is determined by location, experience and qualifications of the job. This position is not eligible for Visa sponsorship.Please note: Job posting may come down early due to volume of applicantsPay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.$159,000.00 - $305,000.00Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.Health benefits401(k) PlanPaid time offDisability benefitsLife insurance, critical illness insurance, and accident insuranceParental leaveCritical caregiving leaveDiscounts and savingsCommuter benefitsTuition reimbursementScholarships for dependent childrenAdoption reimbursementWe Value Equal OpportunityWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.Wells Fargo Recruitment and Hiring Requirements:a. Third-Party recordings are prohibited unless authorized by Wells Fargo.b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process
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