EXPRESS LANE ADVISOR

Job Description

Job Description

Are you passionate about the automotive industry and love providing top-notch customer service? Join our fast-paced, customer-focused team as an Express Lane Service Advisor.

At John Hiester Chevrolet, we pride ourselves on delivering quick and efficient service experience without compromising quality. We're looking for a motivated, energetic individual to be the face of our Express Service Lane-someone who can keep up with the pace, stay organized, and make customers feel valued.

Key Responsibilities:

Greet customers promptly and professionally

Write up repair orders and explain service recommendations properly

Coordinate with technicians to ensure quick turnaround times

Keep customers informed during service visits

Maintain clean and organized work area

Uphold dealership and manufacturer standards for service quality

What we're looking for:

Excellent communication and customer skills

Ability to thrive in a fast-paced environment

Previous automotive service advisor experience is a plus (but not required)

Valid driver's license and clean driving record

Positive attitude and team-first mindset

Employee Benefits: 

Medical
Vision
Dental
Accident
Critical Illness
Short-Term Disability Plans
Life Insurance
401k with company match
Employee discounts on vehicle purchases, parts, and service
Opportunities for advancement

We are a company that has been successful by doing the right things and loving and developing our employees from good to great. Hiester Automotive Group is built on core values that create a positive atmosphere. We are a family owned and operated business and provide an excellent work environment. By living our core values, we have built a company that customers and employees love. We are seeking friendly, positive, and goal-oriented individuals to fill open positions immediately! If you are professional, have integrity, love people, like to get it done and possess a servant attitude, you may want to speak to us!