Senior Tech Support Lead: Complex Escalations & Impact
PayRange
A leading fintech company in Portland is seeking a Senior Technical Support Specialist to manage complex technical issues and drive continuous improvement in support processes. This role involves providing troubleshooting expertise, acting as an escalation point for support teams, and ensuring high-quality support experiences for both B2C and B2B customers. Candidates should have over 5 years of experience, strong analytical skills, and the ability to communicate technical information effectively. A flexible schedule may be required to meet customer needs. #J-18808-Ljbffr PayRange
Vacancy posted 2 days ago
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