Staff Assistant

Staff Assistant, Part Time

Category: Office/Clerical Support

Location: Springfield, MA

Type: PT No Benefits

Salary Type: Hourly

Salary Range: $18.00 - $18.00

Position ID: 201111

Job Description

The Student Affairs Assistant (part-time) reports to the Executive Assistant of Student Affairs. This position provides clerical support and is responsible for office tasks, customer service functions and record management. The Student Affairs Assistant (part-time) must exercise a high-level of confidentiality in all communication; be able to work with minimum supervision; demonstrate 100% time-on-task; and adhere to college and routine office procedures.

Job responsibilities include, but are not limited to:

• Provide clerical support general office duties; word processing; filing; preparing mailings and correspondence; email and telephone communication; creating purchase requisitions; preparing personnel employment requisitions; processing invoices for payment; overseeing room reservations; scheduling appointments; assisting with the medical re-entry process, and sending out appointment reminders/confirmation emails.
• Provide quality customer service. Greet visitors, respond to inquiries, answer phones, and correspond via email and phone.
• Provide clerical support for advising during high demand and peak enrollment periods (i.e. add/drop, priority registration, etc.) and for select enrollment management events.
• Support the processing of student absence reports, four-year college transfer request forms and medical re-entry cases.
• Prepare monthly acknowledgements, including cards and flyers for division staff.
• Assist with the maintenance of pro-cards including reviewing charges and statements; maintaining receipts; and documenting/tracking purchases in related spreadsheets.
• Perform special projects and related responsibilities as initiated and requested.
• Contribute to a work environment that encourages and promotes diversity and inclusion.
• Participate in college, division, department meetings, events and training as recommended and approved by the supervisor.
• Participate in professional development opportunities, college committees, work groups and task forces, and other professional organizations, as approved by supervisor.
• Performs other duties and responsibilities related to those listed above which do not alter the basic level of the position.

Requirements

Associate Degree in Business Administration or Office Administration preferred. 3-5 years of experience in an office setting. Excellent written and verbal communication skills. Experience using and comfort with technology including proficiency in Microsoft Office and Gmail. Possess the ability to learn other software as needed. Demonstrated commitment to providing excellent customer service. Must be team-oriented with a keen attention to detail. Ability to work in a diverse environment and be perceptive and understanding to student concerns.

EQUIVALENCY STATEMENT: Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.

WORKING CONDITIONS/PHYSICAL DEMANDS: Works in an office setting. Tasks require the ability to exert light physical effort in sedentary to light work. Must be able to remain in a stationary position 50% of the time. The individual needs to move about inside the office to access office machinery. Constantly operates a computer and other equipment i.e. copier. This person frequently communicates with students, faculty and staff. Must be able to exchange accurate information.

Additional Information: Salary: $18.00 per hour, 18.5 hours per week, Monday through Friday. Hours negotiable between 8:00 A.M. and 4 P.M. Benefits: No. Union: Non-Union. Grant Funded: No. Closing Date: Open Until Filled. All candidates must have legal authorization to work in the United States. Springfield Technical Community College is not sponsoring H1B Visa.

INFORMATION AWARENESS SECURITY TRAINING: Candidates for employment should be aware that all STCC employees are required to complete Information Awareness Security Training within thirty days of their orientation date and annually thereafter.

Application Instructions: All available positions are located at: which applicants must apply online by submitting a cover letter, resume and three (3) professional references. Cover letter must demonstrate how your education and experience qualifies you for this position.

POLICY STATEMENT ON AFFIRMATIVE ACTION, EQUAL OPPORTUNITY & DIVERSITY: Springfield Technical Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits Sex-Based Harassment. Inquiries or complaints concerning discrimination, harassment, or retaliation shall be referred to the College's Affirmative Action Officer and/or Title IX Coordinator, Kathryn C. Senie, Ed.D, J.D. at View phone number on click.appcast.io or via email at View email address on click.appcast.io, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.

EQUAL OPPORTUNITY STATEMENT: STCC's personnel and academic decisions, programs and policies are formulated and conducted in a manner, which will ensure equal access for all people and prevent discrimination. As part of this effort, a College will ensure that employment and academic decisions, programs and policies will be based solely on the individual eligibility, merit or fitness of applicants, employees and students without regard to race, color, creed, religion, national origin, age, disability, sex, marital status, military service, gender identity, genetic information, sexual orientation or political or union affiliation.