Medical Lab Client Service Representative
University of Nebraska Medical Center
Requisition Details
GENERAL REQUISITION INFORMATION
EEO Statement
UNMC is an Equal Employment Opportunity Employer, including an equal opportunity employer of protected veterans and individuals with disabilities.
Location
Omaha, NE
Requisition Number
Staff_14886
Department
Pathology, Microbiology & Immunology 50000521
Business Unit
College of Medicine
Reg-Temp
Full-Time Regular
Work Schedule
Monday - Friday, 6:00AM - 2:30PM; with rotating weekends & holidays
Remote/Telecommuting
No remote/telecommuting opportunity
Position Summary
Responsible for all duties related to processing and result reporting of outreach laboratory specimens directly impacting patient care: specimen handling, proper specimen storage, test ordering, test availability, specimen requirements and distribution of patient specimens for laboratory testing by Regional Pathology Services (RPS). Manages information pertaining to patient specimens, and provides responsible, difficult and precise technical and clerical assistance requiring independent judgement, self-motivation and exacting detail. Provides extensive client service communication with internal and external customers of RPS and the Nebraska Public Health Laboratory (NPHL).
Position Details Additional Information
Posting Category
Healthcare
Working Title
Medical Lab Client Service Representative
Job Title
Health Care Associate (Para)
Salary Grade
HC12H
Appointment Type
C2 - REG OFF/SERV HRLY
Salary Range
$18.413 - $27.644/hourly
Job Requisition Begin Date
07/20/2026
Application Review Date
07/27/2026
Review Date Information
Initial application review will begin on the date provided in the field above. Applications received prior to this review date will be considered. Applications received after the review date may be considered.
Required and Preferred Qualifications
Required Education
High School education or equivalent
If any degree major/training is required, please specify the type. (NOTE: Concentration and minors are not equivalent to a major)
(Will consider two years post high school education/related experience)
Required Experience
2 years
If any experience is required, please specify what kind of experience:
Clinical experience in a healthcare environment
(Will consider two years post high school education/related experience)
Required License
No
If yes, what is the required licensure/certification?
Required Computer Applications
Microsoft Word, Microsoft Outlook
Required Other Computer Applications
Required Additional Knowledge, Skills and Abilities
Skilled in customer service.
Experience in customer service in healthcare environment.
Knowledge of medical terminology.
Preferred Education
Associate's degree
If any degree/training is preferred, please specify the type:
Healthcare or Biological Sciences.
Preferred Experience
Four or more years experience in clinical laboratory experience in a healthcare environment.
Proficient in collecting urine drug screen collections, alcohol testing, paternity collections.
Preferred License
No
Preferred Computer Applications
Microsoft Excel, Microsoft PowerPoint
Preferred Other Computer Applications
Sunquest, CoPath, Epic, patient record software, ATLAS
Preferred Additional Knowledge, Skills and Abilities
Ability in PC/data entry.
Ability to type 50 words per minute
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