Intermediate DevOps Engineer

Position Purpose

The DevOps Engineer – Assistant Vice President (C12) is a senior-level technical and leadership role within Citi's Global Technology organization. In this role, you will design, implement, and optimize robust, scalable, and secure CI/CD pipelines, cloud /OpenShift infrastructure, and automation frameworks.

As an AVP, you will combine deep technical expertise in DevOps practices with strong leadership capabilities. You will drive "Automation First" strategies, mentor junior and mid-level engineers, and collaborate with cross-functional global teams to deliver high-quality software solutions that align with Citi's strict architectural, security, and regulatory standards.

Key Responsibilities

1. Automation & CI/CD Engineering

• Pipeline Design & Optimization: Design, build, and maintain end-to-end automated CI/CD pipelines using enterprise-grade tools (e.g., Jenkins, Tekton, Harness, GitLab CI).
• Infrastructure as Code (IaC): Author and manage reusable, modular IaC configurations using Terraform and Ansible to provision and manage hybrid cloud environments.
• Toil Reduction: Proactively identify manual bottlenecks in the software development lifecycle (SDLC) and implement automated solutions to eliminate them.
• Configuration Management: Manage environment configurations dynamically, ensuring consistency across Development, UAT, and Production environments.

2. Technical Leadership & Mentorship

• Workstream Leadership: Act as a technical lead for DevOps initiatives, guiding engineering teams on modern branching strategies, deployment patterns, and release management.
• Mentorship & Talent Development: Coach and mentor junior and mid-level engineers, fostering a culture of continuous learning, high engineering standards, and innovation.
• Cross-Functional Collaboration: Partner closely with Developers, QA, Security, and Operations teams across global regions to align DevOps strategies with business goals.
• Best Practices Champion: Establish and advocate for DevOps best practices, ensuring teams adopt standardized tools and methodologies.

3. Cloud & Containerization

• Container Orchestration: Manage, scale, and secure containerized workloads using Kubernetes and Red Hat OpenShift.
• Cloud Infrastructure: Support cloud migration initiatives (primarily AWS) and manage cloud-native infrastructure with a focus on high availability, scalability, and cost optimization.
• Hybrid Environments: Maintain and bridge legacy on-premises infrastructure with modern cloud environments.

4. DevSecOps, Compliance & Risk Management

• Security Integration: Integrate security scanning tools (e.g., Snyk, SonarQube, Checkmarx, BlackDuck) directly into CI/CD pipelines to enforce "Shift Left" security.
• Vulnerability Remediation: Proactively identify, track, and remediate infrastructure and pipeline vulnerabilities.
• Regulatory Compliance: Ensure all deployment processes and infrastructure comply with Citi's strict risk, control, and regulatory frameworks (including change management and audit requirements).

5. Observability & Reliability

• Monitoring & Alerting: Implement comprehensive monitoring, logging, and alerting solutions (e.g., Prometheus, Grafana, ELK, Splunk, AppDynamics) to ensure system reliability.
• Resilience Engineering: Participate in incident resolution, root-cause analysis (RCA), and post-mortem reviews to drive continuous improvement in system resilience.

Qualifications & Skills

Experience & Education

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Experience: 3-5+ years of experience in DevOps, Systems Engineering, or Software Development, with at least 2 years in a technical leadership, workstream lead, or mentoring capacity.

Technical Skills

• CI/CD Tools: Proficient with Jenkins, Harness, Tekton, or similar enterprise pipeline tools.
• Infrastructure as Code: Strong, hands-on experience with Terraform and Ansible.
• Containers & Orchestration: Deep understanding of Docker, Kubernetes, and Red Hat OpenShift.
• Cloud Platforms: Solid experience with public cloud platforms, preferably AWS (AWS certifications are a plus).
• Scripting/Programming: Strong scripting skills in Python, Bash, Go, or Java.
• DevSecOps & Secrets Management: Experience with SonarQube, Snyk, and HashiCorp Vault.

Leadership & Soft Skills

• Influence & Collaboration: Proven ability to lead technical initiatives and influence cross-functional teams without direct authority.
• Communication: Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders.
• Problem Solving: Strong analytical and troubleshooting skills with a proactive, collaborative mindset.
• Regulated Industry Experience: Experience working in a highly regulated environment (e.g., Financial Services) is highly desirable.

Nice to Have:

Automation and Innovation:

• Leverage GenAI tools (e.g., GitHub Copilot, Devin.AI, internal AI assistants) to accelerate the creation of automation scripts (Bash, Python), generate Infrastructure as Code (Ansible), and automate the analysis of system logs for proactive issue detection.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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