Installation Technician

Job Description

Job Description

Our mission is to show our residential customers that they are truly valued as we have a strong emphasis on providing an unparalleled 5-Star experience unmatched in the Smart Security industry.

As an Installation Technician, you'll play a pivotal role in what matters most to our customers: enhancing the safety and security of their families and homes.

We know what it takes to be successful here at SafeStreets. If you’re someone who enjoys working independently, has a strong work ethic, and takes pride in getting the job done right, we will assist you in creating a seamless transition into a new career.

The process is simple. There is no cold calling, D2D sales, or upselling involved.

As an Installation Technician, your day will consist of traveling directly to customers’ homes to complete scheduled security camera installations. As a trusted partner for both Google and Amazon installations as a service, you’ll be provided with daily appointments and will typically complete 5–7 installations per day.

Our installations are designed to be quick and efficient, most include 1 battery doorbell or exterior “Ring” style security camera, allowing you to move from one job to the next without lengthy customer interactions. Each appointment should, in most cases, take less than an hour to complete. You’ll install the necessary equipment, make sure the equipment is functioning properly, and move on to your next scheduled appointment. 

Looking to change industries?

Feel confident knowing that we have Installation Technicians with backgrounds in all types of industries who have made a seamless and successful transition into the home security industry. With a top-tier paid training program provided, we have all the tools to teach you what you need to know.

What do you need to be qualified for this position?

A strong work ethic, reliability, attention to detail, ability to travel to multiple installation locations daily, and a willingness to learn. You do not need a sales background or extensive customer service experience to be successful in this role. We provide select tools/equipment, paid training at $22/hr, and post-training support you will need to become a successful Installation Technician.

What You Can Expect:

• Piece Rate Pay for each installation to include base pay per install plus installation pay for each device installed
• Mileage pay is also included for workday travel
• Consistent daily appointments with 5–7 installations per day
• No cold calling, D2D sales, or upselling
• Company-provided equipment and select tools
• Paid training at $22/hr
• Remote and independent work environment
• Opportunities for career advancement within a rapidly growing organization
• Scheduling flexibility
• Medical/Dental/Vision/Life Insurance/401K

The Responsibilities:

• Travel to scheduled residential customer appointments throughout your assigned area
• Install and configure security camera equipment according to company standards
• Test systems to ensure proper functionality after leaving the home
• Troubleshoot basic installation or equipment issues
• Complete approximately 6–7 installations per day
• Maintain a safe, organized, and professional work environment
• Accurately document completed installation work
• Provide a brief overview of the installed system to the homeowner when necessary

Qualifications:

• Reliable and dependable work ethic
• Able to work independently and manage a daily schedule
• Ability to work efficiently in a fast-paced environment
• Strong attention to detail
• Willingness to learn and follow installation procedures
• Reliable vehicle and valid driver's license
• Proof of vehicle insurance (100/300/100 minimum)
• Previous installation, construction, electrical, low-voltage, home security, or technician experience is preferred

SafeStreets values the safety of our employees and customers. That is why we are committed to providing personal protective equipment (PPE) or stipends to our technicians to further ensure their safety.

This job entails meeting certain physical requirements, including the ability to work above head level, carry loads of 30–50 pounds (such as equipment boxes and ladders), operate power tools, and navigate confined spaces like attics and crawl spaces.

Safe Streets is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance, and business needs. Safe Streets does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), marital status, age, national origin, sexual orientation, disability, genetic information, military service, or any other status protected under federal, state, or local law.

Applicants have rights under Federal Employment Laws.

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