Operations Crewmember Lead

Job Description

Job Description

Job Title: Operations Crewmember Lead Location: Hampton, VA Employment Type: Full-time W2

GovFirst is seeking an Operation Crewmember Lead to work onsite in Hampton, VA . 

The successful candidate is responsible for:

• Monitor the work of Operator Bridge Tunnel (OBT) contractors assigned to the client facility; to ensure quality control and contract compliance for performance of job duties.
  
• Work with the VDOT Operations managers and supervisors to determine the staffing needs of the facilities, support hiring goals, and coordinate contractor shift assignments
  
• Participate in the candidate selection process, to include applicant tracking, sourcing, recruiting, interviewing, orientations, and onboarding.
  
• Serve as the coordinator and point-of-contact for newly classroom trained personnel to ensure in completing their field training.
  
• Develop employee schedules and serve as a first-line supervisor for personnel issues including unplanned callouts or non-appearance.
  
• Allocate time on-nights, early mornings, and weekends as needed to support a 24-7-365 client operation.
  
• Act as a representative during high impact events at the needs and request of the client.
  
• Provide regular presence at the Control Room, inspection booths, and crash houses to develop rapport with personnel ensuring quality of work performance.
  
• Monitor performance evaluation reports and timesheets to gauge employee performance.
  
• Respond to emergency situations relating to contract personnel and be alert to safety, access, and security protocols of the facility.
  
• Ensure personnel are regularly briefed on company and client priorities, initiatives, policies, safety and goals.
  
• Serve as the preliminary point of contact for all employees, responding to questions regarding personnel policies and procedures.
  
• Investigate accidents and complaints to include preparing reports for administrative review.
  
• Process leave request paperwork for personnel and assist with timesheet data input, review, approval, and submission to employee’s respective corporate offices.
  
• Create and maintain updated personnel files with contact information or other changes.
  
• Publish regular activity reports and progress documentation benefitting usage of the company and client.
  
• Participate in regular team and client meetings and briefings.
  
• Represent the company’s position and interests to external stakeholders.
  

Required Qualifications:

• 2-3 years of experience directing and controlling traffic, as well as conducting and documenting vehicle inspections.
  
• Full range of physical mobility, visual perception, and general good health.
  
• Capable of multi-tasking and working in a fast-paced environment.
  
• In-depth knowledge of Hampton Roads interstate and local roadways.
  
• Computer literate; Windows-based application experience.
  
• Experience in radio and phone communications.
  
• General knowledge of vehicle mechanics and repair. 
  

Required Education:

• High School Diploma or GED
  
• Knowledge of Traffic Control operations and extensive customer service.
  

Required Work Authorization :

• US Citizen

Required Licenses, Certifications & Screening :

• A fingerprint based Criminal History Records Check (CHRC) will be conducted prior to employment.
  
• Drug Screening will be conducted prior to employment.
  
• 18 years of age or older
  
• Virginia Driver’s License in good standing