Fron Desk/Patient Care Coordinator

Job Description

Job Description

Benefits:

• Competitive salary
• Health insurance
• Paid time off

MidSouth Sleep Diagnostic Center is seeking a friendly, professional, and detail-oriented Front Desk Receptionist / Patient Care Coordinator to join our team. This is a fast-paced position that requires excellent customer service skills, strong organizational abilities, and a compassionate approach to patient care.
Position Type
• Full-Time
• Monday–Friday
Responsibilities
• Welcome and assist patients and visitors in a professional and courteous manner
• Answer and manage a multi-line phone system
• Schedule and confirm patient appointments using office software
• Verify and explain insurance benefits to patients
• Maintain confidentiality of patient records and information
• Scan, fax, copy, and file documents accurately
• Process incoming and outgoing correspondence
• Provide exceptional customer service while supporting a positive patient experience
• Assist with general administrative and clerical duties as needed
Qualifications
• High school diploma or equivalent required
• Minimum of 2 years of experience in a front desk, administrative assistant, medical office, or customer service role
• Excellent verbal and written communication skills
• Strong organizational and time management abilities
• Proficient in Microsoft Office applications
• Ability to work independently and collaboratively in a team environment
• Professional, friendly, and compassionate demeanor
• Strong attention to detail and commitment to confidentiality
• Experience in a healthcare setting is preferred
• Bilingual (English/Spanish) candidates are highly encouraged to apply
What We’re Looking For
The ideal candidate is dependable, motivated, and passionate about helping patients. They thrive in a busy environment, can multitask effectively, and consistently provide outstanding customer service.
To Apply: Please submit your resume and contact information for consideration.

MidSouth Sleep Diagnostic Center
Providing exceptional patient care through quality sleep medicine services.