Assistant Property Manager

Job Description

Job Description

We Do Apartments Differently.

Left Field Properties is a Memphis-based real estate company specializing in the ownership, management, and leasing of distinctive apartment communities throughout the city.

Our portfolio includes historic downtown lofts, mixed-use buildings, and traditional multifamily communities. We take pride in maintaining exceptional properties, providing excellent resident experiences, and approaching property management with creativity, efficiency, and accountability.

We're looking for a motivated, highly organized Assistant Property Manager who takes initiative, follows through, and wants to play an important role in the success of our growing portfolio.

Position Overview

The Assistant Property Manager will support the daily operations, leasing activities, resident relations, and financial performance of multiple apartment communities totaling 337 residential units .

This is a hands-on, results-oriented position requiring strong organizational skills, excellent communication, and the ability to manage multiple responsibilities across different properties.

Leasing performance, occupancy, resident satisfaction, and operational follow-through are central to this role.

The ideal candidate is someone who doesn't wait to be told what needs to be done, takes ownership of assigned responsibilities, and understands that successful property management requires both attention to detail and a strong sense of urgency.

This position will support operations across five Memphis apartment communities:

• Pressbox Lofts – 50 units
• Lofts at Merchants Row – 16 units
• The Commonwealth – 40 units
• Overton Gardens Apartments – 68 units
• Oak Grove Flats – 163 units

Total Portfolio: 337 Residential Units

Key Responsibilities

Leasing & Occupancy Management

• Actively support efforts to achieve and maintain high occupancy across assigned properties.
• Respond promptly and professionally to prospective resident inquiries.
• Schedule and conduct apartment tours, including tours across multiple properties.
• Follow up consistently with prospective residents to convert leads into signed leases.
• Process rental applications, coordinate approvals, and facilitate lease execution.
• Monitor vacancies, upcoming availability, leasing activity, and application pipelines.
• Coordinate move-ins and ensure apartments are ready for new residents.
• Assist with lease renewals, resident retention, and reducing unnecessary turnover.
• Identify leasing challenges and recommend solutions to improve results.
• Work closely with company leadership to support marketing and advertising initiatives.

Property Operations & Maintenance Coordination

• Assist with daily operations across multiple apartment communities.
• Conduct routine property inspections to maintain cleanliness, safety, curb appeal, and overall appearance.
• Monitor maintenance requests and follow up to ensure timely completion.
• Coordinate apartment turnovers and make-ready schedules to minimize vacancy downtime.
• Track vacant units and ensure they are clean, functional, and ready to show or lease.
• Communicate with maintenance personnel, contractors, and vendors regarding outstanding work.
• Identify property issues and take initiative to resolve them promptly.
• Help ensure compliance with company policies, lease agreements, and applicable housing regulations.

Resident Relations & Customer Service

• Serve as a professional and responsive point of contact for residents.
• Address resident questions, concerns, and service requests promptly.
• Assist with lease violations, complaints, and resident disputes.
• Coordinate move-in and move-out procedures, inspections, and related documentation.
• Maintain consistent communication with residents regarding property matters.
• Help foster positive resident relationships and strong renewal rates.
• Apply company policies consistently, professionally, and in accordance with applicable laws.

Rent Collection & Financial Administration

• Monitor rent collections and assist with delinquency follow-up.
• Communicate with residents regarding outstanding balances and payment arrangements in accordance with company policies.
• Assist with reviewing invoices, vendor charges, and property expenses.
• Support accurate recordkeeping, resident accounts, and financial documentation.
• Identify opportunities to reduce unnecessary expenses and improve operational efficiency.
• Assist property management and company leadership with budget tracking and financial reporting.

Organization, Reporting & Accountability

• Maintain accurate and up-to-date records within the company's property management software.
• Track leasing activity, vacancies, renewals, maintenance requests, and outstanding tasks.
• Provide timely updates regarding property performance and operational issues.
• Communicate effectively with property managers, maintenance personnel, vendors, and company leadership.
• Follow through on assigned tasks without requiring constant supervision.
• Recognize problems early, prioritize solutions, and ensure issues are addressed.
• Maintain an organized schedule while working across multiple properties.

Preferred Experience & Skills

• 3+ years of experience in multifamily property management, assistant property management, or residential leasing preferred.
• Experience working across multiple apartment communities is a plus.
• Demonstrated success in apartment leasing, resident relations, or property operations.
• Strong understanding of leasing procedures, rent collection, maintenance coordination, and resident communications.
• Experience using Buildium or similar property management software preferred.
• Strong computer skills and comfort learning new technology and management systems.
• Excellent written and verbal communication skills.
• Strong organizational skills and the ability to manage multiple priorities simultaneously.
• Valid driver's license and reliable transportation for travel between properties.
  

What We're Looking For

We're especially interested in candidates who demonstrate the following qualities:

• Accountability: Takes ownership of responsibilities and follows through.
• Initiative: Recognizes what needs to be done and takes action without waiting for instructions.
• Urgency: Understands that vacant apartments, unanswered leads, and unresolved maintenance issues require prompt attention.
• Organization: Can effectively manage multiple properties, deadlines, and competing priorities.
• Communication: Keeps residents, coworkers, and leadership informed.
• Problem-Solving: Focuses on finding solutions rather than simply identifying problems.
• Professionalism: Represents the company positively and treats residents and coworkers with respect.
• Teamwork: Works collaboratively and is willing to step in wherever needed.
• Results: Understands that leasing, occupancy, resident retention, and property condition are important measures of success.
  

We are a full service property management company that takes our fiduciary responsibility to our clients extremely seriously. While we are best known for our apartment properties, we are also operators of parking, restaurant and office spaces.

Company Description

We are a full service property management company that takes our fiduciary responsibility to our clients extremely seriously. While we are best known for our apartment properties, we are also operators of parking, restaurant and office spaces.