Transportation Manager of Operations

We’re looking for motivated, engaged people to help make everyone’s journeys better. The position is responsible for maintaining production standards to meet customer requirements. Duties include scheduling, communication, productivity, labor controls, and efficiency standards. Must ensure quality and customer service is maintained at the highest level on a daily basis. Annual Hiring Range/Hourly Rate $75,000 - $85,000 per year Benefits Paid time off 401(k) with company match Company-sponsored life insurance Medical, dental, vision plans Voluntary short-term/long-term disability insurance Voluntary life, accident, and hospital plans Employee Assistance Program Commuter benefits Employee Discounts Weekly pay for union employees Main Duties and Responsibilities Coordinates services between the kitchen and drivers while controlling activities at the receiving dock. Creates assignments for team drivers and assignments to flights. Checks dock area to ensure employees have all required equipment and that trucks leave according to schedule. Creates labor forecasts. Ensures all teams are catering correct aircraft and flights. Ensures employees are in compliance with safety procedures. Assists teams with late flights and equipment changes. Responsible for obtaining information from other airlines for service. Maintains radio contact with superintendent, meal planner and leads during operation. Supervises and supports lower level managers/supervisors on daily operations, including conducting performance evaluations for employees, providing specific feedback on their management and leadership skills and attainment of goals and objectives. Ensures compliance with company Wage & Hour policy, including rest & meal breaks and company processes. Trains and monitors employees on proper work procedures to ensure maximum productivity with minimum labor and food expenses. Monitors daily manpower planning and schedules employees. Responsible for employee retention and reducing employee turnover. Coaches, counsels and prepares corrective actions for employees in compliance with applicable union/collective bargaining agreements. Reviews and ensures employees in chain of command are in correct cost centers and job titles. Reviews and ensures union‑represented employees’ pay rates are correct based on wage scales and seniority. Compliance with all company‑required policies, procedures and processes, including but not limited to required training. Qualifications Education High School degree or GED. Some college preferred. Work Experience At least 5 years of supervisory/management experience working in a high‑volume manufacturing environment. Experience with scheduling and forecasting labor preferred. In‑flight catering experience or high‑volume food service industry experience highly desirable. Must have managed a staff of 20‑30. Current or previous labor relations experience is a plus. Technical Skills Ability to handle multiple tasks without losing priority. Comfortable with all levels of employees and able to drive positive program change. Innovative in making changes to improve work environment and unit performance. Basic computer skills required. Strong organizational, analytical, communication and leadership. Valid Driver’s License. Language / Communication Skills Excellent verbal and written communication skills. Bilingual a plus. Job Dimensions Geographic Responsibility: Hub Unit (gross revenues of $50M+ and direct and indirect headcount of 500+ employees) Type of Employment: Full‑time Travel %: up to 10% Exemption Classification: Exempt Work Environment / Requirements of the Job: Regularly stands, bends, lifts, and moves intermittently during shifts of 10+ hours. May be exposed to temperature and noise discomfort. Must be able to lift, push, pull and move product, equipment, supplies, etc., in excess of 25 pounds. Typical rotating schedule of over 55 hours per week. Must be able to work in deadline‑driven environment. Competencies Required to be Successful in the Job Information Search and Analysis & Problem Resolution Skills Team Leadership and Developing People Influencing and Building Relationships, Motivating and Inspiring, Communicating Effectively Delivering Business Results Under Pressure, Championing Performance Improvement and Customer Focus gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or any other category under applicable law. We anticipate that this job will close on: 06/12/2026. #J-18808-Ljbffr