Engineer, Systems Engineering

Job Purpose

We are on a mission as a team. We are problem solvers and partners, always starting with our customers to solve their challenges and create opportunities. Our start-up roots keep us nimble, flexible, and moving fast. We take ownership and make decisions. We all work for one company and work together to drive growth across the business. We engage in robust debates to find the best path, and then we move forward as one team. We take pride in what we do, acting with integrity and passion, so that our customers can perform better. We are experts and enthusiasts - combining ever-expanding knowledge with leading technology to consistently deliver results, solutions and opportunities for our customers and stakeholders. Every day we work toward transforming global markets.

The Systems Engineer is responsible for creating and maintaining availability and high-performance in mixed Linux and Windows development, non-production, and production environments. This individual works as part of a results-oriented, service-delivery team and assists configuration analysts, release engineers, developers, and operations teams. Additionally, the Systems Engineer performs root cause analysis of problems, selects, and implements automation tools, and actively participates in deeply technical discourse. The ideal candidate will have a strong understanding of system tuning and fault-tolerant design principles as used in high-performance, low-latency computing workloads.

Responsibilities

• Assist in the design, planning and implementation of server solutions, ensuring maximum performance and reliability
• Automate manual tasks using scripting and application development
• Investigate and adopt new technologies/tools as needs arise
• Respond to and assist in production operations in a 24/7 environment
• Work efficiently in a fast-paced environment and handle priorities effectively
• Ensure meticulous attention to detail and maintain excellent organizational skills
• Evaluate, test, and integrate new operating system versions, drivers, and patches
• Provide technical analysis, resolve problems, and propose solutions
• Coordinate and execute internal infrastructure initiatives including patching, refreshes, upgrades, and decommissions
• Provide support to, and coordinate with, developers, operations staff, release engineers, and end-users
• Collaborate effectively with team members to achieve project goals and maintain system integrity
• Participate in a weekly on-call rotation for after-hours support

Knowledge and Experience

• 3+ years of experience with Linux operating systems (RedHat variants preferred)
• Intermediate Linux administration and engineering
• Proficiency in scripting languages such as Python, Bash, Perl etc.
• Experience with automation/configuration management using either Puppet, Ansible, Chef, or equivalent
• Familiarity with git, foreman, Jenkins, or equivalent
• Demonstrable knowledge of multi-tiered, highly available, and resilient application design
• Knowledge of horizontal and vertical scaling for performance and high availability
• Top-tier analytics and problem solving
• Ability to work in a service-oriented team environment
• Project Management, organization, and time management
• Customer-focused, and dedicated to the best possible user experience
• Communicate effectively with both technical and business resources

Preferred Knowledge and Experience

• Bachelor's in engineering discipline or equivalent experience in Systems Engineering
• Experience building and supporting bare-metal enterprise servers such as HPE, DELL, IBM, etc.
• Experience with server virtualization technologies (VMWare, Proxmox, etc)
• Familiarity and experience with container technologies (Docker, Kubernetes, OpenShift, Tanzu, etc)
• Strong understanding of networking protocols and configuration (TCP/IP, DNS, DHCP, InfiniBand, etc.)
• Hands-on experience building and maintaining low-latency computing ecosystems

Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.