Lead Server

Job Description

Job Title: Lead Server
Company: Hillside Resort
Location: Wentworth, SD (Lake Madison)
Job Type: Part-Time (Seasonal and Year-Round Opportunities Available)

Job Description:
Hillside Resort is looking for a strong, reliable Lead Server to help guide the team and set the tone for service on the floor. This role is for someone who leads by example, stays organized in a fast-paced environment, and knows how to take care of both guests and the team.

We operate in a busy lake environment, especially in the summer, so being able to stay calm, communicate clearly, and jump in where needed is key.

Responsibilities:

• Lead by example with guest service and overall attitude
• Help guide and support servers during shifts
• Ensure guests are greeted, taken care of, and leave happy
• Assist with managing the flow of the floor and communication with kitchen/bar
• Step in to help wherever needed (serving, expo, bar support, hosting)
• Handle guest concerns or issues in a professional and timely manner
• Support training of new servers and reinforce service standards
• Assist with opening, closing, and side work completion
• Maintain cleanliness and organization of the dining areas
• Follow all food safety and alcohol service guidelines

Qualifications:

• Previous serving experience required (lead or supervisory experience preferred)
• Strong communication and leadership skills
• Able to handle a fast-paced, high-volume environment
• Weekend and evening availability required
• Reliable, punctual, and team-oriented
• Able to stand for long periods and lift up to 25 lbs

Schedule & Compensation:
Hours will vary based on season and business levels.
Competitive hourly wage plus tips. Pay based on experience.