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Service Sales Representative

Pax Services Group

Job Title: Service Sales Representative

Job Summary

As a Service Sales Representative, you will operate in a business-to-business (B2B) environment, managing an assigned territory and building a portfolio of accounts through referrals, prospecting, and networking. You will also mentor and lead a Junior Sales Representative, driving business growth while maintaining exceptional customer relationships.

Duties and Responsibilities
  • Represent the company with clients, architects, consultants, property managers, building owners, general contractors, and other key stakeholders.
  • Develop target lists and generate new business by selling service packages such as leak repairs, preventative maintenance, flashing upgrades, coatings, fit-outs, and small replacements.
  • Build and maintain long-term commercial client relationships, emphasizing customer service to drive referrals and repeat business.
  • Prospect and develop new accounts through cold calling, networking, lead follow-up, targeted marketing, and business development meetings.
  • Cultivate relationships with owners, contractors, and suppliers to expand market reach.
  • Participate in customer acquisition strategies and target market development.
  • Coordinate with production teams on replacements and service projects.
  • Conduct building measurements, verify dimensions, and perform test cuts as needed.
  • Prepare detailed take-offs, estimates, and proposals; follow up with customers to close sales.
  • Maintain and update the bid calendar; report status updates to the team.
  • Review contracts and Notice to Proceed (NTP) letters for accuracy in scope and pricing.
  • Collaborate with the Service Manager for project handoffs following bid awards.
  • Participate in post-project financial analysis and performance tracking.
  • Plan, oversee, and engage in marketing and outreach initiatives.
  • Perform other related duties as assigned.
Required Skills and Abilities
  • Knowledge of commercial roofing systems and experience in managing or estimating single-ply, asphalt, cold-applied, hot-applied, and metal projects preferred (but not required for the right candidate).
  • Proven experience managing and mentoring sales associates.
  • Minimum of 5 years of construction or industrial sales experience.
  • Demonstrated success in expanding market share and achieving sales goals.
  • Strong problem-solving skills with a results-driven, entrepreneurial mindset.
  • Excellent organizational, time management, and sales tracking abilities.
  • Outstanding written and verbal communication skills.
  • Proficiency in computer applications and CRM systems.
  • Ability to thrive in a fast-paced, competitive environment.
Education and Experience
  • High School Diploma or GED required.
  • Bachelor's degree in Business or Construction Management preferred, but not required.
Physical Requirements
  • Prolonged periods of sitting and working at a computer.
  • Ability to lift up to 15 pounds occasionally.
Vacancy posted 5 days ago
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