General Manager

The General Manager role at the Holiday Inn Express Vermilion is a hands-on leadership position for an operator who thrives in challenging environments and takes pride in building strong teams from the ground up. This is a beautiful, well-maintained hotel in a market where staffing is competitive and not always easy. Success in this role requires grit, creativity, consistency, and the ability to personally lead by example. The General Manager will be deeply involved in recruiting, training, scheduling, and day-to-day operations while creating a culture that attracts and retains team members over time. This role is ideal for a General Manager who enjoys ownership, problem-solving, and turning challenges into wins, rather than managing from behind a desk. Responsibilities: Leadership & Team Building (Primary Focus) • Take full ownership of recruiting, hiring, training, and retaining team members in a competitive labor market • Lead from the front by working alongside the team when needed to maintain service standards • Build a respectful, consistent, and accountable work culture that encourages retention • Develop department leads and cross-train team members to support operational stability • Create schedules that balance labor control with realistic coverage needs Hotel Operations & Guest Experience • Oversee daily operations of a 66-room limited-service hotel • Ensure guest satisfaction scores, online reviews, and brand standards remain strong despite staffing challenges • Personally resolve guest issues and service recoveries when necessary • Conduct routine inspections of rooms, public areas, and back-of-house spaces • Maintain a clean, safe, and well-presented property at all times Financial & Administrative Ownership • Manage labor costs, overtime, and productivity in alignment with budget realities • Oversee daily, weekly, and monthly accounting and reporting • Control expenses while ensuring the hotel remains operationally sound • Manage purchasing, inventory, and vendor relationships Sales, Community & Brand • Build relationships with local businesses and community partners • Represent the hotel professionally in the local market • Execute brand initiatives and prepare for brand inspections • Maintain full compliance with IHG standards, company policies, and safety regulations Qualifications: Required • Proven experience leading a hotel with staffing challenges • Minimum 2–3 years of hotel management experience , preferably as a GM or Assistant GM • Strong hands-on leadership style; comfortable being operationally involved • Experience recruiting, training, and stabilizing hourly hotel teams • Ability to remain calm, organized, and solutions-focused under pressure • Strong guest service instincts and problem-solving skills • Willingness to work flexible hours, including weekends and holidays Strongly Preferred • Experience in limited-service hotels (50–100 rooms) • Prior Holiday Inn Express or IHG brand experience • Background in markets with tight labor availability • Leaders who enjoy building structure where it doesn’t yet exist Compensation: $58,000 - $72,000 yearly

• Leadership & Team Building (Primary Focus) • Take full ownership of recruiting, hiring, training, and retaining team members in a competitive labor market • Lead from the front by working alongside the team when needed to maintain service standards • Build a respectful, consistent, and accountable work culture that encourages retention • Develop department leads and cross-train team members to support operational stability • Create schedules that balance labor control with realistic coverage needsHotel Operations & Guest Experience • Oversee daily operations of a 66-room limited-service hotel • Ensure guest satisfaction scores, online reviews, and brand standards remain strong despite staffing challenges • Personally resolve guest issues and service recoveries when necessary • Conduct routine inspections of rooms, public areas, and back-of-house spaces • Maintain a clean, safe, and well-presented property at all timesFinancial & Administrative Ownership • Manage labor costs, overtime, and productivity in alignment with budget realities • Oversee daily, weekly, and monthly accounting and reporting • Control expenses while ensuring the hotel remains operationally sound • Manage purchasing, inventory, and vendor relationshipsSales, Community & Brand • Build relationships with local businesses and community partners • Represent the hotel professionally in the local market • Execute brand initiatives and prepare for brand inspections • Maintain full compliance with IHG standards, company policies, and safety regulations

Compensation:
$58,000-$72,000 per year