Field Service Technician

Equipment Field Service Technician

A client, a North American leader in Construction Site Services, Product Distribution, and Equipment Rental, is seeking an experienced Equipment Field Service Technician to regionally support its rental fleet through equipment diagnostics, repairs, maintenance, and field service operations. This position is based out of the Harrison, Ohio, facility.

Position Summary

The Equipment Field Service Technician is a key member of the field service team, responsible for inspecting, troubleshooting, repairing, and maintaining a wide range of rental and customer-owned equipment both in the shop and in the field. Equipment serviced may include aerial lifts, forklifts, compressors, generators, welding machines, and other industrial construction equipment. Travel is primarily local and regional within an approximate 200-mile radius. Occasional overnight travel may be required based on business and project demands.

Key Responsibilities

• Perform major and non-routine repairs and maintenance on company-owned and customer equipment in both shop and field environments.
• Diagnose and troubleshoot mechanical, hydraulic, pneumatic, and electrical equipment issues.
• Complete service documentation including work orders, parts requests, billing details, and warranty information.
• Provide advanced troubleshooting assistance and support to other technicians when needed.
• Communicate professionally with customers regarding service needs, repair updates, and equipment status.
• Maintain a clean, organized, and safe work area and service vehicle.
• Follow all company policies, procedures, and operational standards.
• Adhere to all Health, Safety, and Environmental (HSE) policies and procedures.
• Maintain reliable attendance and punctuality.
• Plan, organize, and execute assignments independently with minimal supervision.
• Assist in training and mentoring other equipment technicians as requested.
• Perform additional duties as assigned.

Qualifications

• Strong mechanical aptitude with advanced troubleshooting skills.
• Ability to read, understand, and interpret equipment manuals, schematics, and blueprints.
• Combination of education and related equipment repair experience totaling at least five (5) years.
• Hands-on experience with hydraulics, pneumatics, and electrical systems.
• Experience repairing and servicing: aerial lifts, forklifts, compressors, welding machines, general industrial and construction equipment.
• Strong customer service and communication skills with the ability to interact effectively with management, coworkers, clients, and vendors.
• Ability to work independently with minimal supervision.
• Valid driver's license with a clean driving record required.
• Ability to successfully pass driver qualification requirements including MVR review, driver physical, and road test.
• Must provide own basic hand tools; specialty and larger tools are provided by the company.

Physical Requirements

• Ability to lift, climb, bend, stoop, and stand for extended periods.
• Ability to work outdoors and in varying weather conditions.
• Ability to work overtime, weekends, and occasional overnight travel as required.

Why Join Us?

This is an excellent opportunity to join a respected industry leader offering stable work, diverse equipment exposure, regional travel opportunities, and a strong team-oriented environment supporting industrial and construction operations across the region.