Account Manager

Job Description

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services - and more.


In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Job Summary:

Acrisure is seeking an Account Manager to join our growing Distressed Auto team in Parsippany, NY.

Responsibilities:

New Business:

• Assists clients with making coverage changes in an automated environment supported by imaging system; determines if delayed or advanced billing is appropriate and invoice's, accordingly, uses each contact with the client as an opportunity to review the whole account, round it and market.
  
• Informs and educates clients about policy coverage, changes, exclusion and insurance coverage needs.
  
• Provides technical support to Producer(s) to benefit clients and to reach agency's strategic business goals.
  
• Prepares proposals in coordination with producer(s).
  
• Submits applications to eligible and appropriate carriers.
  
• Obtains client signatures on applications as necessary; follows up to ensure timely receipt of quotations and policies.
  
• Manages clients' needs by producing binders, certificates, policies, endorsements and other related items; verifies their accuracy.
  

Retention:

• Prepares summaries of insurance, schedules and proposals as needed for account review.
  
• Remarkets renewals, contacts clients, creates renewal proposals and handles other renewal activities in coordination with the producer(s).
  
• Renews policies following agency standards. Verifies each renewal's accuracy; ensures that all renewals are produced.
  
• Reviews audits of policies; verifies accuracy and facilitates corrections, as needed, between client and carrier.
  
• Maintains and updates electronic and client activity files.
  
• Verifies policy and policy change information, facilitating corrections when necessary.
  
• Processes incoming mail requests, responding promptly and appropriately.
  
• Verifies accuracy of all direct billed cancellations and takes appropriate corrective action when needed.
  
• Uses agency credit and collection policy in invoicing and pursuing prompt payments
  
• Processes and follows up on cancellations requests to carriers to ensure accurate and timely resolution; maintains agency in financial equity whenever possible.
  

Personal and Organizational Development:

• Sets priorities and manages workflow to ensure efficient, timely and accurate processing of transactions and other responsibilities.
  
• Maintains a cordial and effective relationship with clients, co-workers, carriers, vendors and other business contacts.
  
• Keeps informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance.
  
• Interacts with other effectively by utilizing good communications skills, cooperating purposefully and providing information and guidance, as needed, to achieve the business
  
• goals of the agency.
  
• Performs technical tasks to expedite client services.
  

Other duties may be assigned as needs arise, or as required. This description is not intended as a contract and is subject to change.

Education and Experience Requirements:

Experience:

• Five (5) or more years Account Manager experience preferred
  

Special Technical Knowledge:

• Full knowledge of insurance products and usage.
  
• Adequate knowledge of rating procedures, coverage, and industry operations to effectively manage, maintain and underwrite assigned client and prospect lists.
  
• Full knowledge of insurance markets and reference to markets.
  
• Ability to carry out complex tasks with concrete and abstract variables.
  
• Excellent computer skills needed and must understand functionality.
  

Competencies:

• Functional Technical Skills - has functional and technical ability to do job at high level of accomplishment.
  
• Informing - provides information so that decisions can be made on a timely basis with accuracy.
  
• Time Management - uses time effectively and efficiently, concentrates efforts on more important priorities.
  
• Quantity of Output - amount of work is expected to meet goals on regular basis.
  
• Quality of Work Output -is with few errors with little rework.
  

Special Skills and/or Abilities:

• Ability to communicate fluently in English in all oral and written communications with others.
  
• Ability to understand written and oral communication and interpret abstract information.
  
• Must be a team player and customer service oriented.
  

Pay Details:

The base compensation range for this position is $90,000 - $100,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
  
• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
  
• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
  
• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
  
• ... and so much more!
  

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting View email address on click.appcast.io.

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.