Damage Standards Program Lead
Amazon Inc.
Amazon.com Services LLC in Bellevue, WA seeks an experienced Program Manager to own the Damage Standards Program for the returns network. You will translate customer expectations into objective evaluation criteria and partner with product, engineering, and operations to protect the customer experience. You will lead standard updates, calibration efforts, and KPI tracking to drive grading accuracy and reduce concessions, guiding end-to-end delivery from research through pilots to sustained #J-18808-Ljbffr Amazon Inc.
Vacancy posted 2 days ago
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