Shuttle Driver

Driver Position

The RealReal is looking for a reliable driver to join our transportation team! In this role, you will be responsible for driving a company vehicle along a set schedule or route to safely pick up and drop off employees. Additionally, to support our operations, you will also occasionally flex to handle merchandise pickups and deliveries based on business needs.

Daily Responsibilities

• Employee shuttle operations: Arrive punctually and follow a designated schedule to safely pick up and drop off employees between the Perth Amboy/Secaucus Junction and The RealReal Authentication Center.
• Operational flexibility: Pivot to handle merchandise pickups, deliveries, or run full operational routes as required by daily business needs.
• Efficient navigation: Familiarize yourself with all assigned routes, utilizing maps or GPS when necessary to ensure timely arrivals and efficient travel.
• Clear communication: Maintain constant communication with your manager and accurately keep track of passenger pickups and drop-offs.
• Exceptional service: Respond to passenger inquiries politely and professionally, address any concerns, and assist with loading or unloading luggage as needed.
• Issue resolution: Promptly contact management to escalate any problematic situations or issues that arise during your shift.
• Vehicle maintenance & upkeep: Take responsibility for the daily cleanliness of the van and immediately inform the supervisor of any routine or unexpected maintenance requirements.
• Schedule: Consistently meet attendance and punctuality expectations for the required work schedule.

Qualifications

Minimum requirements:

• Must be at least 21 years old with a valid driver's license and a good driving record
• Grip, lift, push, pull, and carry wheeled, plastic bins over, up and down inclines, stairs, changes in walking surfaces and elevations
• Be able to pass a pre-employment substance abuse screening and background check
• Demonstrate safe and efficient driving skills
• At least 1-2 years of route transportation experience is required
• Computer proficiency
• Attention to detail and accuracy in paperwork
• Strong customer service and verbal communication skills
• Commitment to adhere and enforce all safety and security procedures
• Safely load and unload from the shuttle
• CDL preferred
• Must be punctual and available to work overtime as needed

Preferred requirements:

• Bilingual preferred

Compensation, Benefits, + Perks

• Employee stock purchase plan
• 401K with company match
• Medical, dental & vision insurance
• Paid parental leave
• 9 paid company holidays
• 18 paid time off (PTO) days (PTO starts accruing on first day of work)
• Find out more about our benefits here.

The expected hourly rate for this role is $17-$18. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR's total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categoriesincluding women's and men's fashion, fine jewelry and watches, art, and homein support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, people come first. That's why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.