Recovery Support Staff (RSS) Full Time

Recovery Support Staff

The Recovery Support Staff (RSS) observes and assists assigned clients recovering from alcohol or substance abuse and helps with daily living activities, therapeutic activities, and socialization. RSSs are responsible for the overall maintenance of a therapeutic environment in a unit and to ensure safety of clients and staff. RSSs attend and participate in group therapy, in-service education, and staff meetings. Carry out general nursing assistance necessary to treatment of adult clients as assigned.

Essential Duties:

• Conduct Q30s and 1:1 in accordance with hospital standards. Ask for assistance when other tasks take priority. Ensure there are no gaps in observations.
• Participate in treatment engagement by helping identify patients' problems, needs, and strengths; suggesting modifications to the treatment plan based on observations of patients' behavior.
• Co-facilitates didactic, educational, and community groups within the context of the treatment program encouraging and facilitating patients' participation in therapeutic activities.
• Communicates information regarding patients' behavior to other members of treatment team.
• Take direction from RN or LVN. Float to any unit as needed. Do not push back.
• Maintain boundaries with patients and employees.
• Observe patient for change in behavior. Work on de-escalation prior to a code. Notify RN to evaluate and assess changes in patient behavior.
• Respond to all codes (If you are making rounds or on a 1:1 ensure someone has signed the Q30s before departing. If you are the only one available for observations, continue to make your observations).
• Know the daily schedule and keep patients on track for all events.
• Speak to patients respectfully, recognize that how you speak may escalate to a code.
• Use appropriate phone etiquette for quality calls and address all customer questions and concerns.
• Provides input during shift report.
• Supervises patients to ensure their safety and their involvement in treatment and during transport.
• Orient new patients to the program and milieu.
• Carry out general nursing assistance as assigned and supervised by nurse in charge.
• Maintains a safe and therapeutic physical environment for patients.
• Carry out clerical/administrative assignment to support patient.
• Participates in activities which enhance professional growth and development.
• Upholds the Organization's ethics and customer service standards.

This job description is not intended to be all-inclusive.

Employee may perform other related duties to meet the ongoing needs of the hospital.