Maintenance Technician

Position Overview

At Insite Property Solutions, we are committed to delivering exceptional property management services with a focus on operational excellence, financial performance, and resident satisfaction. We manage a diverse portfolio of residential and commercial properties and are looking for a Maintenance Technician  to join our team to provide maintenance support in Redmond, WA. 

In this role, you'll perform routine maintenance tasks and repairs to ensure the safety, functionality, and aesthetic appeal of assigned community. If you have strong technical skills, excellent time management, and a passion for delivering exceptional customer service, we'd love to hear from you!

We're proud to be recognized three years in a row as a Best Midsize Workplace by the Puget Sound Business Journal (PSBJ), reflecting our commitment to creating an exceptional workplace for our team.

Responsibilities

• Initiate, perform, and manage maintenance projects.
• Perform unit turns including but not limited to: servicing appliances, plumbing and electrical, replacing old or faulty parts, re-key locks, replacing burnt out light bulbs, and interior painting.
• Ensure that maintenance and custodial issues are attended to in a timely fashion by promptly and professionally performing tasks such as repairs, cleaning, trash management, diagnosing and resolving maintenance issues, and other general maintenance tasks.
• Perform seasonal tasks such as shoveling snow from sidewalks and applying deicer to maintain safe, clear walkways.
• Safely move and position appliances using a dolly as part of unit turns and maintenance activities.
• Perform walk-through inspections and ensure compliance with OSHA standards and company safety protocols. Walk-through inspections should also include preventative maintenance to safeguard against foreseeable maintenance issues.
• Complete work orders promptly and professionally, including plumbing, electrical, HVAC, appliance repair, and other general maintenance tasks.
• Enter completed work order information accurately into YARDI daily.
• Communicate effectively and professionally with residents, coworkers, and supervisors using verbal and written methods (email, texts, and work order notes).
• Address and follow up as necessary on all residents' work order requests in a timely and professional manner.
• Troubleshoot, diagnose, and repair basic to intermediate level maintenance issues.
• Ensure that all common area facilities and related equipment are maintained in accordance with all warrantees and manufacturers' specifications (pools, spas, elevators, HVAC, etc.).
• Assist in carrying out the implementation of various policies, standards, procedures and programs relating to the overall maintenance and upkeep of the properties.
• Coordinate with the maintenance supervisor to order and take inventory of maintenance supplies within the limits of the properties' budgets and at the most effective cost.
• Consistently maintain a professional, courteous attitude when dealing with residents and coworkers.
• May be required to participate in on-call rotation schedule and respond promptly to emergency maintenance requests, depending on assigned community.

Qualifications

• Prior experience in maintenance, construction, facilities, or related field, or equivalent combination of training and skills
• Minimum of 1 year residential/multifamily property maintenance experience is strongly preferred
• Ability to operate tools and adhere to safety procedures
• Mechanical aptitude and willingness to learn
• Ability to communicate effectively, both verbally and in writing, and work professionally with residents, coworkers, and supervisors
• Have excellent time management, problem solving, and interpersonal skills
• Must be a self-starter, multitasker and achieve high-quality results under tight deadlines and changing work priorities
• Must have a working knowledge of Microsoft Office Suite (Outlook, Excel, Word, etc.)
• High school diploma or equivalent is required
• Must be able to perform the physical demands of the job with or without reasonable accommodations
• Must be a reliable, organized, motivated, professional
• For positions that require participation in an on-call rotation, must have access to immediate and reliable transportation for after hours on call emergencies or transporting materials between communities

Compensation

• Pay Range: $25.00 - $28.00 per hour (new hire starting range: new hires typically start between $25.00-$27.00 per hour). The placement within the range is based on factors such as prior experience, education/training, and work performance.
• Renewal Bonuses: $150 divided amongst eligible onsite team members
• Retention Bonus

90-Day Introductory Period

We use a 90-day introductory period to help new team members get oriented, learn the role, and build confidence in their work. This time allows for training, feedback, and mutual alignment on expectations. At the end of the introductory period, we evaluate progress and fit to determine next steps.

Benefits

• Medical, dental, and vision insurance
• Health Savings Account with monthly employer contributions
• Employer paid life insurance and long-term disability insurance
• Accrues Paid Time Off (PTO) each pay period for a total of 160 hours per year
• Parental Leave
• 11 paid corporate holidays
• 401(k) with employer matching
• Employee assistance program
• Wellness Program with wellness allowance
• Rental discounts
• Training & career development
• Referral program
• Cell phone allowance

Physical Requirements & Working Conditions

• Ability to lift and move items up to 50 lbs; heavier items may require team assistance or equipment
• Comfortable performing tasks that involve standing, walking, bending, kneeling, climbing ladders, and working in tight spaces
• Ability to work in varied weather conditions (heat, cold, rain, snow)
• Comfortable using hand and power tools safely
• Exposure to noise, dust, cleaning chemicals, and occasional heights during maintenance work

We provide training, tools, and reasonable accommodations to support your success in this role .

Schedule

• 8-hour shift, 5 days per week, with weekends required. 
• Days off: TBD. Days off are subject to change based on business needs, but will consistently be 2 consecutive days off.
• Depending on assigned community/communities, may participate in rotating after-hours on-call schedule.

Work setting

• In-person at assigned community or communities in Redmond, WA

Insite Property Solutions is an Equal Opportunity Employer.

All team members are expected to align with and contribute to Insite's values, policies and ethical standards as stated in Insite's Employee Handbook.