Business Insurance Client Executive

Client Executive

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 15,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With over 300 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).

We are looking for a Client Executive to manage a high-profile book of business that is complex, generates substantial revenue and critical to the company; assist Producers in handling renewals, sale of new accounts, and rounding of existing accounts.

A day in the life.

• Assist producers in new production activities to meet or exceed production goals as established.
• Oversee or facilitate Renewal process for existing business to meet or exceed goals as established.
• Design detailed analyses, including but not limited to: Exposure Analysis, Claims review, Loss Trends, Market Changes, Certificate Audits.
• Design presentations for prospect/client meetings.
• Independently conduct meetings with client/carriers, as needed.
• Accompany producers on Prospect meetings.
• Meet with producers and account teams to discuss issues and resolve problems.
• Maintain proper level of communication and build effective relationships with producers, account teams and carrier partners.
• Gather client information for renewals and new business to begin the remarketing/marketing process.
• Develop and expand coverage lines to existing accounts.
• Provide insurance advice pertaining to technical aspects and service support of new and renewal business including maintaining client retention of existing accounts.
• Maintain a current level of knowledge on forms and coverage changes through bulletins and circulars.
• Participate in seminars and classes for skill and knowledge development.
• Keep abreast of industry trends and insurance marketplace changes to help maintain competitive status for the agency within the industry.
• Key Liaison with clients to assess needs and provide solutions.
• Develop, Maintain and execute proactive service plan for each client.
• Review Prospects policies/insurance program and provide feedback.
• Provide Quality Consultation services and serve as a resource to producers, Account Managers and Clients.

Our future colleague:

• Currently Florida 2-20 License
• Previous Managerial or Team-Lead experience a plus
• Excellent presentation, written, communication and customer service skills
• Excellent leadership skills
• Travel required
• College degree desirable; or equivalent combination of education and 10 years related experience.
• Strong technical insurance knowledge and background
• Strong communication and negotiation skills under stressful situations
• Working knowledge of Sagitta Agency Management/ImageRight Document Management System, or willingness to learn

Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Health Insurance
• 401k
• Professional development opportunities
• Hybrid work
• Six week paid parental leave for the birth or adoption of a child
• Charitable contribution match programs
• Stock purchase opportunities