Night Audit Agent

Job Description

Job Description

Salary: $22.00 per hour

Welcome to TOWER23 HotelSan Diegos only luxury lifestyle hotel on the beach. Named after the nearby lifeguard tower on Pacific Beach, TOWER23 blends sleek, modern design with laid-back coastal energy. Just minutes from La Jolla, downtown, and major San Diego attractions, our hotel offers an elevated stay with unforgettable service.

At our hotel, it all starts with youour team of passionate professionals who create a seamless and memorable guest experience from the very first hello.

Tower23 Hotel is seeking an experienced and service-driven part-time Night Audit Agent to join our team. As San Diegos premier boutique lifestyle hotel on the beach, we pride ourselves on delivering exceptional guest experiences with style, professionalism, and genuine hospitality.

If you thrive in a high-volume, high-profile environment and enjoy creating memorable guest experiences, we invite you to apply.

Must have the availability and flexibility to work overnight, weekends, and holidays.

Key Responsibilities

• Provide warm, professional, and engaging service to all guests
• Ensure every guest interaction meets and exceeds expectations
• Perform guest check-in and check-out using hotel management software
• Complete nightly audit procedures accurately and efficiently
• Coordinate guest requests, special arrangements, and VIP services
• Maintain strong knowledge of hotel services and amenities
• Offer personalized recommendations for dining, entertainment, and attractions throughout San Diego
• Recognize returning guests and anticipate their preferences
• Manage room inventory and website updates as needed
• Organize guest packages and deliveries
• Assist with luggage when necessary
• Promote safety awareness and follow hotel policies and procedures
• Communicate effectively with supervisors and team members
• Perform property rounds to verify areas are secured and walkways are clear
• Provide occasional overnight valet services to guests

Qualifications

• Experience in a boutique or high-volume hotel environment preferred
• Strong customer service and phone communication skills
• Computer proficiency required
• Detail-oriented with strong organizational skills
• Ability to multitask in a fast-paced setting
• Team-oriented yet self-motivated and able to work independently
• Positive, outgoing personality with a confident can-do attitude
• Must be able to provide a valid driver's license and pass an MVR check for occasional overnight valet services
• Must be able to work overnight hours
• Must be able to work weekends and holidays

Why work at Tower 23?

• Paid sick time after 90 days
• Flexible scheduling
• Access to Employee Assistance Program (EAP)
• Employee discounts at our hotel and restaurant venues in San Diego, Chula Vista, Catalina Island, Bakersfield, and Lake Havasu City
• Opportunity to be part of a premier beachfront boutique hotel known for excellence in service

If you are passionate about hospitality and delivering exceptional service, we would love to hear from you.

Please submit your resume along with your availability to apply.

TOWER23 Hotel is San Diego's only luxury, lifestyle hotel on the beach. TOWER23 Hotel derives its name from lifeguard tower 23 positioned on Pacific Beach by the hotel. The exclusive resort community of La Jolla is just north of the hotel, while downtown San Diego, the airport, major business centers and popular area attractions are just minutes away. San Diego's vibrant beach life sets the stage for TOWER23's distinctive architecture and style.

Our Company prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.