Administrative Assistant I, Outpatient Clinic

AdministrativeWhat to expect.Primary responsibilities include:* Receive clinic clients; collect client co-payments; receive and route telephone calls.* Schedule client follow-up appointments.* Maintain client medical records (EHR) in good order; file client information; process client and other administrative paperwork.* Assist with maintenance of clinic electronic health records.* Maintain clinic facilities for optimal and secure functioning.* Provide backup assistance to other administrative staff as warranted.Additional responsibilities include:* Greet clients in person and on the phone with exceptional customer service* Monitor and route clinic voicemail messages* Schedule appointments for clients and staff* Pull and file charts and paperwork for doctors* Check client eligibility status to verify insurance coverage* Check and verify current ITPs and authorizations* Log and distribute incoming and outgoing faxes* Request, log, and secure client co-payments* Receive, respond and/or route incoming phone calls* Print provider schedules and billing sheets* Make appointment reminder calls* Respond to all requests from providers, clients and other staff in a professional manner* Communicate critical information to staff in a timely manner* File all notes and papers in client charts* Close charts in multiple electronic data systems* Receive, log, and secure all delivered medications* All other duties as assigned to ensure successful operation of the clinicWhat you'll get from us.At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:* A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation* Comprehensive medical, dental and vision benefits for benefit eligible positions* 403b retirement match* Generous paid-time-off for benefit eligible positions* Complimentary Employee Assistance Program (EAP)* Generous mileage reimbursement program**Pay for this position is a flat rate of $19.00/hr.**What we need from you.* High school diploma is required. An Associates Degree in business administration or related field is preferred.* Previous experience in a health care setting is preferred but not required.* Previous experience and aptitude with computer systems and data software such as an Electronic Health Record and the ability to maintain and protect client confidentiality and privacy is essential.* Ability to multi-task in a high volume, extremely fast-paced health care business environment. Demonstrated willingness to take on varied responsibilities and work as part of a team to ensure the overall success of the Clinic. Excellent interpersonal skills and a sense of humor is a plus.At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individuals facing life's challenges. Join us and be a part of a mission that changes lives!#LI-SM1 #J-18808-Ljbffr Sheppard Pratt