Dispensary Assistant General Manager

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Summary

The responsibilities of an Assistant General Manager are working with customers and patients, ensuring that the team is adhering to policies and procedures, supervising team members, overseeing dispensary operations, and ensuring a wonderful customer experience. An Assistant General Manager should be able to demonstrate excellent communication, leadership, and customer service skills in order to ensure that team members are well-informed, that the store is well run, and that customers are satisfied with their purchases. AGM is leading the team when the GM is not present.

Essential Duties and Responsibilities

• Providing a wonderful experience for the customer.
• Advising customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.
• Keeping abreast of new cannabis products on the market as well as the latest industry trends.
• Processing payments using the dispensary's Point of Sale (POS) system.
• Ensuring that the store is clean and well-organized at all times.
• Ensuring company policies and procedures are followed.
• Hiring, training, and supporting of new Team Members.
• Assisting with Team Member shift scheduling with the General Manager.
• Resolving customer issues.
• Providing leadership and direction to all Team Members.
• Working closely with the General Manager on store initiatives.
• Ensuring an excellent standard of customer service is upheld.
• Maintaining the store to high standards, including stocking products and regular cleaning.
• Completing tasks assigned by the General Manager accurately and efficiently.
• Taking inventory of cannabis products and ensuring that the sales floor is adequately stocked.
• Maintaining compliance by following the proper policies and procedures set by the company and the state.
• All other duties as assigned

Minimum Qualifications

• Prefer 2+ years proven experience working as a Retail Sales Associate, Budtender, Supervisor or Lead, AGM, or GM.
• Ability to pass a background check and receive a facility agent card from the state.
• High school diploma or GED.
• Sound knowledge of cannabis strains and their medicinal benefits.
• Outstanding organizational skills.
• Excellent analytical and problem-solving skills.
• Effective communication skills.
• Exceptional customer service skills.
• Work well with other team-members.
• Be self-motivated and possess the desire for self-development.
• Have the ability to work autonomously when required
• Physical Requirements: Prolonged periods of standing and walking throughout the retail space. Must be able to lift up to 15 pounds at times.

Equal Opportunity

Good Day Farm is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin or citizenship, ancestry, physical or mental disability, medical condition, marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations).

Job Type: Full-time

Pay: From $19.00 per hour

Expected hours: 40 - 50 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Springfield, MO 65807: Relocate before starting work (Required)

Work Location: In person