IT Helpdesk Analyst AI-Driven Tech Support & Security
Openkrill
Power Digital is seeking an IT Helpdesk Analyst based in the Medellín Metropolitan area to manage tickets, support multiple systems, and maintain documentation. The role involves collaboration with the cybersecurity committee, ensuring security standards, and contributing to AI-driven process improvements. Strong English and 2+ years in IT support are required. We emphasize a service-oriented mindset, clear communication, and the ability to balance multiple tasks in a fast-paced environment. #J-18808-Ljbffr
Vacancy posted 3 days ago
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