Clinical Liaison

RN Clinical Liaison

ShiftMed is the leading and fastest-growing nursing jobs platform in the U.S. with a mission to revolutionize the nurse staffing business. We leverage our technology to empower healthcare professionals to take control of their schedules. Our app enables them to connect directly with facilities to find the best opportunities that fit their needs while earning approximately 20% higher than the industry average.

As our RN Clinical Liaison, you'll be ShiftMed's dedicated on-site clinical representative at our health system partner in Madison, Wisconsin. You'll make sure ShiftMed nurses have the access, orientation, training, relationships, and support they need to succeed, working closely with clinicians, nursing leadership, unit managers, preceptors, and educators. We're looking for an experienced RN who understands hospital operations, builds trust with frontline nurses and leaders alike, and enjoys helping nurses thrive in new clinical environments. If this sounds like you, please apply today we can't wait to meet you!

Responsibilities:

• Serve as the primary on-site resource for ShiftMed clinicians from onboarding through their ongoing assignments
• Help clinicians complete badging, system access, provisioning, and other facility onboarding requirements
• Lead or coordinate facility tours, orientation, and preceptor shifts so clinicians are ready for their first shifts
• Identify clinicians who are delayed in starting and resolve the barriers keeping them from being shift-ready
• Coordinate ongoing compliance and help clinicians access learning management systems, education modules, MFA, and clinical technology
• Communicate changes in facility policies, workflows, and education requirements to clinicians and internal teams
• Round regularly on units and meet with unit managers, nursing leaders, and educators to support clinicians and strengthen the partnership
• Build strong connections between ShiftMed clinicians and full-time facility staff, and support new clinicians through their first shifts
• Follow up with clinicians after orientation and early shifts to catch challenges early and improve engagement and retention
• Maintain an on-site office where ShiftMed clinicians can get support, five days a week
• Escalate operational, clinical, compliance, and access issues to the right ShiftMed and facility leaders, and recommend process improvements
• Share regular updates with ShiftMed leadership on trends, risks, clinician feedback, and opportunities to grow the partnership

Qualifications:

• Active Wisconsin Registered Nurse (RN) license, or the ability to obtain one
• 3+ years of clinical nursing experience, preferably in an acute-care hospital

Required Skills:

• Strong understanding of hospital nursing operations, orientation, clinical workflows, and professional nursing standards
• Excellent relationship-building skills with frontline clinicians, unit managers, and nursing leadership
• Strong organizational skills, with the ability to coordinate multiple clinicians, orientations, and priorities at once
• Comfortable identifying problems, developing solutions, and escalating issues when needed
• Strong written and verbal communication skills
• This role is on-site five days a week (MondayFriday) in Madison, Wisconsin, with occasional travel to other partner facilities in Wisconsin as the program grows

Pay range and compensation package:

• Competitive base salary of $86,000$92,000
• Comprehensive health insurance offerings
• Generous PTO
• 401(k) with company match up to 3% and eligibility is 1-year of service and 1,000 hours worked
• Company-sponsored life insurance and short-term disability
• Company-provided laptop
• Tremendous growth opportunities to be with a thriving young company disrupting the HealthTech space
• MondayFriday schedule with no weekend shifts

When you join our company, you're not just accepting a job. You are making a career move.

Equal Opportunity Statement:

ShiftMed is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Applicants must be authorized to work for any employer in the US. We are unable to sponsor or take over sponsorship of employment visa at this time.