Account Manager - Luxury Packaging & Brand Experiences (New York)

Account Manager – Luxury Packaging & Brand Experiences

We are seeking an experienced B2B sales professional with a strong track record in new business development and account management, ideally within luxury packaging, promotional products, visual merchandising, or custom manufacturing.

This is a sales-driven position, not a marketing or production-only role. The successful candidate must have at least 5 years of relevant B2B sales or business development experience, with demonstrated ability to prospect, acquire new clients, and grow accounts.

The position is based in Midtown Manhattan, with four days per week in the office. Candidates must be legally authorized to work in the United States.

About DAPY

DAPY is a family-owned, international company specializing in the design, engineering, and manufacturing of premium packaging, promotional objects, and bespoke brand experiences.

For over 40 years, we have partnered with some of the world's most prestigious brands across beauty, fragrance, wines & spirits, fashion, hospitality, and other luxury sectors, transforming creative concepts into exceptional physical products.

With offices in Paris, New York, Shanghai, Hong Kong, and Taiwan, we combine creative expertise, technical innovation, and a global network of manufacturing partners to deliver tailor-made solutions for our clients.

As we continue to expand our presence in the United States, we are looking for an ambitious, commercially driven Account Manager to join our New York team and contribute directly to our growth in the US market.

The Role

As an Account Manager at DAPY, you will be responsible for developing new business opportunities, managing key client relationships, and driving revenue growth across the US luxury market.

This is a commercially focused role combining new business development, strategic account management, and end-to-end project coordination.

You will work directly with luxury brands to understand their needs, identify opportunities, and develop innovative packaging, merchandising, and promotional solutions in collaboration with our international teams.

From the initial client approach to the delivery of finished products, you will act as a key point of contact, ensuring a seamless client experience while maintaining strong commercial performance.

We are looking for someone who enjoys opening doors, building lasting relationships, and turning business opportunities into successful projects.

Key Responsibilities

Business Development & Sales

• Proactively identify, prospect, and secure new business opportunities within the US luxury and premium markets.
• Build relationships with decision-makers across beauty, fragrance, wines & spirits, fashion, hospitality, and related industries.
• Manage the entire sales cycle, from prospecting and initial client meetings to presentations, quotations, negotiations, and closing.
• Develop and maintain a strong pipeline of qualified opportunities to support ambitious growth objectives.
• Identify market trends, emerging opportunities, and potential new accounts.
• Represent DAPY at industry events, trade shows, and client meetings.

Account Management & Client Relationships

• Develop and nurture long-term relationships with existing clients.
• Identify opportunities to expand existing accounts through new projects, product categories, and business initiatives.
• Act as a trusted partner to clients, understanding their brand positioning, commercial objectives, and technical requirements.
• Prepare and deliver compelling presentations, proposals, and product recommendations.
• Maintain a high level of responsiveness, professionalism, and client satisfaction.

Project Development & Coordination

• Translate client briefs into clear project requirements, working closely with DAPY's international design, engineering, sourcing, and production teams.
• Coordinate the development of customized products, from initial concept and prototyping through manufacturing and delivery.
• Oversee project timelines, pricing, and commercial follow-up to ensure successful execution.
• Anticipate and resolve challenges in collaboration with internal teams and external partners.
• Ensure that proposed solutions meet clients' expectations for quality, creativity, budget, and timing.

Market Development & Reporting

• Contribute to DAPY's commercial strategy and brand visibility in the United States.
• Track sales activity, business opportunities, and account performance.
• Provide regular updates on pipeline development, forecasts, and commercial results.
• Share market insights and client feedback to support the company's broader growth strategy.

Your Profile

• Minimum 5 years of experience in B2B sales, account management, or business development, preferably within luxury packaging, promotional products, merchandising, or related industries.
• Proven ability to generate new business, manage a sales pipeline, and develop long-term client relationships.
• Experience working with luxury and premium brands, ideally in beauty, fragrance, wines & spirits, fashion, or hospitality.
• An existing network of industry contacts and decision-makers is a strong advantage.
• Strong commercial instincts, excellent negotiation skills, and a results-driven mindset.
• Ability to understand and manage complex, customized products and projects involving multiple stakeholders.
• Excellent communication, interpersonal, and presentation skills.
• Highly organized, proactive, autonomous, and comfortable managing multiple projects simultaneously.
• An entrepreneurial mindset, with the ambition to contribute to the growth of an international business.
• Comfortable collaborating across cultures, time zones, and international teams.
• Professional fluency in English; additional languages are a plus.
• Willingness to travel for client meetings, industry events, and trade shows.
• Candidates must be legally authorized to work in the United States.

Compensation & Benefits

• Base salary: $90,000–$115,000 annually, depending on experience and qualifications.
• Sales commission: Performance-based commission on sales.
• Health benefits: Medical, dental, and vision insurance.
• Paid time off: 15 days of PTO annually.
• Hybrid working arrangement: Four days per week in our Midtown Manhattan office, with Fridays working remotely.
• International exposure: Close collaboration with our teams across Europe, the US, and Asia.
• High-profile clients: The opportunity to develop projects for some of the world's most recognized luxury brands.
• Entrepreneurial environment: Join a family-owned company where initiative, creativity, and individual contributions are valued.
• Growth opportunity: Direct exposure to senior leadership and the opportunity to play a key role in building and expanding DAPY's US business.

Why Join DAPY?

At DAPY, we combine the agility and entrepreneurial spirit of a family-owned business with the capabilities and reach of an international organization.

You will have the opportunity to work on a wide variety of creative and technically ambitious projects, develop meaningful relationships with leading luxury brands, and make a tangible contribution to our growth in the United States.

We value people who take ownership, think commercially, and enjoy working in a dynamic, collaborative environment.

If you are passionate about business development, luxury brands, and bringing exceptional products to life, we'd love to hear from you.