F & B Supervisor

Job Overview

TheRestaurant Supervisor is responsible for overseeing the daily operations of the hotels bistro ensuring a high standard of service efficiency and guest satisfaction. This role involves managing a team of servers and bartenders maintaining a clean and inviting environment and ensuring that the bistro runs smoothly while upholding the hotels standards for quality and hospitality.

What youll be doing

• Supervise train and motivate staff to ensure excellent customer service.
• Assign duties to team members monitor performance and provide feedback and coaching.
• Conduct regular team meetings to communicate expectations goals and updates.
• Greet and assist guests as needed ensuring a high level of guest satisfaction.
• Handle guest complaints and special requests in a professional and efficient manner.
• Monitor service delivery and ensure staff adhere to hotel standards for quality and hospitality.
• Oversee the day-to-day operations of the restaurant ensuring smooth service flow.
• Manage inventory and ensure stock levels are maintained placing orders as necessary.
• Monitor food and beverage quality to ensure they meet hotel and health standards.
• Ensure all safety cleanliness and health regulations are adhered to by staff.
• Maintain cleanliness and organization in the bistro and dining areas.
• Ensure compliance with food safety standards and proper food handling procedures.
• Monitor and manage therestaurants cash handling and point-of-sale transactions.
• Prepare reports onrestaurant operations sales and guest feedback for management.
• Work closely with the hotels front desk and management teams to ensure seamless service for hotel guests.

Skills and Abilities

• High school diploma or equivalent; a degree in hospitality or related field is preferred.
• Previous experience in a supervisory or leadership role within a hospitality or food and beverage environment.
• Strong communication and leadership skills.
• Excellent customer service and problem-solving abilities.
• Ability to multitask and remain organized in a fast-paced environment.
• Knowledge of food and beverage service health regulations and safety standards.

Working Conditions & Physical Effort:

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking climbing bending reaching pulling pushing kneeling and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. The work involves exposure to extreme temperatures chemicals dirt fumes smoke unpleasant odors and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment.

Benefits:

Full benefits package for full-time employees may include:

• Health Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Flexible Spending Accounts
• 401(k) Retirement Plan with Company Match
• Paid Time Off Vacation and Holidays
• AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

Part-Time Benefits Also Available!

*Benefits vary by location*

EEO/VET/DISABLED

Required Experience:

Manager