Remote Tech Support Representative
Virtual Vocations Inc
Working remotely, the full-time Customer Service / Tech Support Representative will provide exceptional customer service and technical support for tech products, resolving issues and answering inquiries via inbound and outbound calls. Key responsibilities Answer customer inquiries and provide troubleshooting support for hardware and software issues Utilize call flow guides to deliver inbound customer support effectively Document and track customer interactions and technical issues in databases Required qualifications 1+ year of customer service experience High school diploma or GED Proficiency in using and explaining technology, including familiarity with iOS and/or MacOS Ability to work in a quiet, distraction-free environment Strong computer navigation skills and PC knowledge
Vacancy posted 1 day ago
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