Tier 2 IT Help Desk Specialist - Endpoint & Identity Pro
SES Corporation
SES Corporation in the United States seeks a Tier 2 Help Desk Specialist to provide advanced IT support for escalated incidents, focusing on endpoint management, identity administration, and collaboration platforms. You will partner with Tier 1 and Tier 3 teams to resolve complex issues while maintaining SLAs and security standards. The role requires 3+ years of IT support experience and a Bachelor's degree in IT/CS or equivalent. #J-18808-Ljbffr SES Corporation
- ...Requirements: Bachelor's degree in IT, Computer Science, or... ...provides comprehensive Tier 1, Tier 2, and Tier 3 IT... ...Description: The Tier 2 Help Desk Specialist provides advanced technical... ...escalated incidents, focusing on endpoint management, identity administration, and...SuggestedFor contractorsRemote work
$62k - $141k
...Job Number: R0251857 Tier 2 Service Desk Technician The Opportunity:... ...thrives on the opportunity to help DoD users solve problems. You... ...experience providing support to an IT operations environment, in a... ...from the Posting Date. Identity Statement As part of the hiring...SuggestedFull timeContract workPart timeLocal areaRemote work- Business Title: Tier 2 Service Desk Analyst Location: Arlington, VA Clearance... ...classified and unclassified IT environments supporting a federal... ...quality. Assist the IT Help Desk Lead in ensuring compliance... ..., sexual orientation, gender identity, national origin, disability,...SuggestedWork at officeLocal areaRemote work
$55k - $85k
...College Preparatory Academy Help Desk Technician — Tier 2 Department: Information... ...and resolve escalated endpoint, application, account, network... ..., accounts, and the IT asset records in AssetPanda... ...Workspace or Microsoft 365, identity and access, endpoint support...SuggestedFull timeContract workWork at officeAfternoon shift$39.29 per hour
...Req ID: 42948 Summary Tier 2 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly... ...advanced technical support for classified and unclassified IT environments in support of a federal government customer. The...SuggestedWork at officeLocal areaRemote work- KBR Careers in Arlington, VA seeks a Senior IT Customer Support Technician to provide Tier 2 desktop and deskside support for Windows 11 devices, software, and peripherals. You will be the on-site contact for deployments, incidents, and asset lifecycle activities. You will...
- Job Title: Tier 2 Deskside Support Technician Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start... ...the customer to ensure productivity and provide resolution to IT issues that the end-users may have with existing desktops, laptops...Full timeContract workWork experience placementRemote work
- The Tier 2 Deskside Support Technician role at CACI International Inc. is part of our Information Technology support team in Arlington, VA. You will handle end-user hardware, software, and network issues, delivering high-quality service to challenging customers and ensuring...
- HumanTouch, LLC is seeking a customer-focused Customer Service Analyst, Tier 2 to provide onsite IT support for a federal government customer in Arlington, VA. The role involves troubleshooting, resolving escalated issues, and assisting users across multiple channels, with...Monday to FridayShift work
- ...Job Description Job Description Overview Tier 2 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and... ...support for implementation, troubleshooting, and maintenance of IT systems. Provides first-level problem identification, diagnosis...Work at officeLocal areaRemote work
- Inserso Corporation is seeking a Network Support Technician to provide both onsite and remote Tier 2 support for our DHS customers. In this role, you'll need to quickly resolve user IT issues, ensuring minimal downtime and maintaining various IT services. Ideal candidates...Remote job
- ...activities of a service desk operations to ensure end users receive the IT support required. The primary... ...issues. Manage Tier 1, 2, 3 and VIP level support... ...supporting Federal enterprise help desk / service desk... ...orientation, gender identity, national origin, disability...Flexible hours
- ...Job Description Overview Service Desk Technician Tier 2 Washington, DC Are you ready... ...Service Desk Technician Tier 2 to join our IT support team in Washington, DC. This... ...development plan focuses on helping our team members at every level of their...Work at office
$70k - $85k
...innovative security technology, we help businesses and law... ...something that matters. The Tier II Help Desk Specialist will be responsible for providing... ...troubleshooting and resolving IT issues on desktops ~1-5 years... .../12-hour shifts, rotating 2 on, 3 off, 2 on, 2 off, 3 on...Remote workWorldwideMonday to FridayFlexible hoursShift workNight shiftRotating shiftDay shift- ...quality across all support tiers (1, 2, 3 and VIP). The primary customer... ..., enterprise service desk to provide IT support and services to an... ...Perform advanced account and identity management, deep-dive... ...enterprise desktop engineering or endpoint management experience •...Flexible hours
- ...Overview \n \n We are seeking an IT Help Desk Specialist to provide technical support and... ...Desk Support (30%) \n \n Provide Tier 1 and Tier 2 technical support for desktops, laptops... ...of customer service. \n \n \n Identity & Access Management (15%) \n \n...Remote work
$65k - $80k
...About The Role We are seeking an IT Help Desk Specialist to own day‑to‑day end user... ...service levels Provide Tier 1 and Tier 2 support for Windows and macOS endpoints, Microsoft 365 applications,... ..., sexual orientation, gender identity, national origin, protected veteran...Full timeFor contractorsFlexible hours$23 - $25 per hour
...will gain hands on experience with IT infrastructure, cybersecurity, and identity and access management while... ...Responsibilities • Provide Tier 1 and Tier 2 technical support for desktops,... ...experience. • 1 to 2 years of IT help desk or end user support experience....Full timeRemote work- ...amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious... ...IMPACT: Provide routine Tier 1 technical support to onsite... ...tools for Tier 1 identity management support (e.g.,... ...Diploma/GED and a minimum of 2-3 years of related technical...Remote workAll shiftsShift workNight shiftWeekend work
$65.6k
...to diagnose and resolve Tier II hardware, software, and... ...PKI infrastructure and identity management to serve as a... ...and tests all IT equipment for VIP travel... ...performance of PWS Section 6.2 task requirements, the... ...experience in enterprise endpoint support, IT systems analysis...For contractorsWork at officeImmediate start$35.04 - $47.4 per hour
...Information Technology (IT) Support, Microsoft Office... ...opportunity for a Help Desk Technician to provide world... ...Technician Provide independent Tier 1 technical support to... ...‑related discipline and 2-3 years of experience;... ...us they value most. Identity Verification Process As...Hourly payTemporary workWork at officeImmediate startRemote workWorldwideAll shiftsFlexible hoursShift workNight shiftWeekend work- ...committed to delivering innovative IT solutions that address the... ...recognition and appreciation programs. Tier II Support Technician Location:... ...and resolutions. Service Desk Operations Log in to the ACD... ...including pregnancy), age, gender identity, creed, religion, national...For contractorsLocal areaRemote workShift work
- Overview SUMMARY: The Service Desk Tier 1 technician shall be responsible... ...calls related to customer IT incidents or requests. Tier 1... ...computing environment. At least 2 years of experience or more... ...gender, sexual orientation, gender identity, age, disability, marital...Work at officeRemote work
- Definitive Innovative Solutions (DIS) is seeking a Tier 2 Service Desk Analyst to provide advanced technical support for both classified and unclassified IT environments supporting a federal government customer in Arlington, VA. This role serves as a critical escalation...
- ...Concepts is seeking a highly motivated Help Desk Specialist (Tier I/II)to support a 24/7 mission-critical... ...'s degree preferred. Minimum 2–5 years of Help Desk, Service Desk, Operations... ...Support, Technical Support, or IT Support experience. Experience providing...For contractorsShift work
- ...ML, cloud, cybersecurity, and IT modernization to solve complex... ...: Technical Support Analyst (Tier II) Location: Onsite (Washington... ...onsite role requires a mix of help desk, deskside, and VIP support in... ...origin, age, gender, gender identity, sexual orientation,...Full timeWork experience placementWork at officeFlexible hours
- ...alternative application process. IT Help Desk Support Specialist Full Time Alexandria, VA,... ...support AWS-integrated identity solutions across cloud and... ...in IT help desk Tier 1 & Tier II CompTIA Security+... ...delivery. Microsoft Certified: Endpoint Administrator Associate...Full timeWork at officeShift workNight shiftWeekend workAfternoon shift
$30 per hour
...Desktop Engineer - Tier 1 Location: Washington... ...initiative, the IT department is... ...join a team of eight help desk technicians and serve... ...upgrade. Tier 2 Support & Troubleshooting... ...failures, and identity‑related problems.... ...with Microsoft 365 , endpoint configuration, and...Contract workLocal areaMonday to Friday$45k - $60k
...Description Job Description IT Support Technician – Tier 1 Department: IT... ...Support various IT needs, from help desk tickets to onsite... ...advancement paths to Level 2, Level 3, and specialized... ...VA Lanham, MD (Separate identical role at our Headquarters)...Full timeWork at officeRemote workRelocationMonday to FridayShift work- ...a customer-focused IT Support Specialist & SharePoint Administrator... ...needs while helping internal teams optimize... ...Responsibilities Provide Tier 1 and Tier 2 technical support... ...in an IT Help Desk, Desktop Support, or... ...orientation, gender identity, national origin,...Contract workFor contractorsWork at officeRemote work
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