Employee Relations Investigator

Employee Relations Junior Investigator

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The AVP Employee Relations (ER) Investigator is an employee relations specialized investigator, applying technical expertise, analytical abilities and interpersonal skills to investigate and address workplace issues within Citi's businesses and functions and possibly across multiple geographies.

Responsibilities:

• Investigate HR related concerns raised through the Ethics Office and other channels, primarily relating to allegations of discrimination, harassment and retaliation.
• Responsible for the end-to-end investigative process, including planning, interviews, e-discovery, documentation review and report writing.
• Summarize findings of investigations in Reports of Investigation that are accurate, clearly written, and thorough.
• Determine appropriate resolution of all allegations and findings, including providing the initial severity assessment of substantiated findings in accordance with policies and procedures in consultation with ER management.
• Communicate findings as appropriate to relevant parties and stakeholders across the franchise.
• Partner with internal stakeholders including HR Business Partners, HR Legal, Compliance, Citi Security and Investigative Services, as needed.
• Effectively manage caseload of investigations to meet expected timeframes for completion.
• Provide regular and ad-hoc updates on the status and trending outcome of investigations to ER management and relevant stakeholders.
• Participate in Disciplinary Review Panels, providing summaries of investigations.
• Draft disciplinary documentation which clearly articulate disciplinary decisions and their rationale.
• Appropriately assess risk, demonstrating consideration for Citi's reputation and safeguarding the company, including applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately.

Qualifications:

• 2-6 years of relevant experience, with a focus in Human Resources and/or Employee Relations investigations preferred.
• Experience with end-to-end investigation processes and protocols required.
• Knowledge of employment policies, practices, and employment laws and regulations preferred.
• Excellent verbal communication and writing skills.
• Self-motivated and with excellent attention to detail and accuracy.
• Strong analytical and organizational skills.
• Consistent demonstration of ownership and accountability (driven to "do the right thing").
• Ability to work well in a fast-paced, collaborative, intense environment, and across multiple time zones.

Education:

• Bachelor's/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.