ServiceNow ITSM Engineer
Openkyber
ServiceNow Software Engineer III Primary Location : Cincinnati, OH V-Soft Consulting is currently hiring for a ServiceNow Software Engineer III for our premier client in Cincinnati, OH. Knowledge, Skills and Abilities:
- CRM-ServiceNow Integrations Design and support integrations between CRM platforms and ServiceNow.
- Integrate customer, company, relationship, account, and contact information.
- Develop integrations using: REST APIs, SOAP APIs, Integration Hub, MID Server.
- Troubleshoot integration failures and data quality issues.
- Portal and User Experience Development and enhancement: Customer portals, Service Portal, Employee Center.
- Workflow Automation Develop solutions using: Flow Designer, IntegrationHub, Business Rules, Script Includes, UI Actions, Client Scripts.
- Automate: Case intake, Assignment, Escalation, Notifications, Approval processes, Reporting & Analytics.
- Create dashboards and KPIs for: Case volumes, SLA compliance, Resolution times, Queue management, Customer experience metrics.
As a valued OpenKyber Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. OpenKyber is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
OpenKyber provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
For applications and inquiries, contact:View email address on us.fitly.work
Vacancy posted 3 days ago
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