Field Installation Technician - Smart Home Systems

Field Installation Technician

Springboard Automation is the leading provider of luxury home technology to families in the Greater Philadelphia Area. As we expand to new cities, we're seeking a Field Installation Technician with a strong background in hands-on work like construction, carpentry, or electrical installations, coupled with technical know-how in home automation.

In this role, you will actively installing and maintaining cutting-edge home technology systems for high-end clients, making this job perfect for someone who enjoys both physical, manual labor and solving complex technical challenges. You'll be part of a dynamic team that works in a variety of residential settings, where each day brings new challenges and opportunities for hands-on work.

Experience & Qualifications:

• Minimum 2 years of physical installation experience with A/V equipment, TVs, speakers, networking equipment, and motorized shades.
• Experience with low-voltage wiring and cable management.
• Proven experience in programming A/V systems and solving installation challenges on-site.
• Experience in construction, carpentry, or electrical work is a plus.
• Knowledge of Lutron, Savant, Sonos, and Wifi networks is a bonus.
• Comfortable working in physically demanding environments, including the ability to:
  • Lift up to 50 pounds.
  • Climb ladders up to 12 feet.
  • Bend, kneel, and perform manual labor for extended periods.
• Available to travel and work at diverse job sites nationwide.
• Strong customer service mindset with excellent communication skills.
• Valid driver's license required.

Day-to-Day Duties & Responsibilities:

• Physically install TVs, speakers, motorized shades, and other A/V equipment.
• Perform A/V rack builds with precision and attention to detail.
• Conduct low-voltage wiring and other electrical tasks.
• Troubleshoot and resolve technical issues during installation.
• Communicate with clients and builders to ensure the highest quality of service.
• Collaborate with the sales and design teams to deliver projects on time and within scope.

Who We Are:

Springboard Automation helps luxury homeowners realize beautiful possibilities, seamlessly integrating technology into the home. We offer a fun and healthy work environment, competitive pay, a full benefits package including health insurance, 401k match, and plenty of room for continued growth and advancement. Maintaining a great culture and happy customers are our top priorities, and we're looking for positive, professional, results-driven individuals to join our incredible team.

In every aspect of our work, we strive to embody our core values:

• Go Above and Beyond to exceed expectations
• Own the Problem with empowered resolution
• Say it Positive by maintaining optimism in all situations
• Be a Trusted Resource to guide clients to the best solutions
• Maximize Employee Happiness by fostering a fulfilling work-life balance

Think you're the perfect fit? Step up and join our dynamic team for a fulfilling role at the forefront of luxury residential A/V integration. Pay Range: $26-$39 per hour dependent on experience and additional factors. This is an hourly, non-exempt role.