Alternative Investment Services Bank Loans Operations, Senior Associate

Why this role is important The team you will be joining is a part of State Street Global Services. Global Services gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like Over The Counter derivatives, private equity and real estate, Global Services tools help our clients make better investment choices and act on growth opportunities. Join us if making your mark in the financial services industry from day one is a challenge you are up for. Responsibilities Support and assist Client Operations and other operational Shared Service teams/Center of Excellence (COE's) by monitoring and processing custody related events to the fund’s records accurately and timely; ensure prompt follow‑up on exception situations and facilitate timely problem resolution to mitigate risk and deliver excellent service to clients. Perform daily maintenance and record keeping for Syndicated Bank Loans held in various Mutual Fund and other Structured portfolios for various SSC clients. Process trades, book receipts and disbursements. Conduct daily reconciliation of cash balances. Produce daily roll‑forward proof of portfolio holdings and accrual information. Prepare standard and ad hoc reporting for both internal and external customers. Respond to customer queries on a daily basis. Process daily bank loan notices as received from agent banks; interact with the Investment Manager on their assigned portfolios, inputting/settling trades, performing ad‑hoc requests and providing daily reporting per client specific guidelines. Work closely with the mutual fund counterpart, providing loan‑related reports to be incorporated into the final NAV calculation. Identify any unusual or potentially suspicious transaction activity and report and/or escalates it in accordance with corporate policy and guidelines. Research and resolve exceptions and issues. Receive and resolve inquiries in a timely and accurate manner and communicate effectively with clients when necessary. Define and ensure successful completion of ad‑hoc requests. Escalate unresolved issues to management as required. Perform daily or weekly reporting functions for the team’s activities. Ensure adherence to Standard Operating Procedures. Keep up to date on broader internal/external business issues; apply knowledge across the team. Assist management in implementation of new policies and procedures, and participate in projects. Assist with workflow management and technology enhancements, and make suggestions to streamline operations. Maintain knowledge of current alternative procedures and processes. Support training of new hires as necessary. Other tasks as needed. Salary and Benefits Salary Range: $52,000 - $94,120 annual. Eligible for State Street’s comprehensive benefits program, which includes a retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long‑term disability, and optional coverages; paid‑time off including vacation, sick leave, short‑term disability, and family care; Employee Assistance Program; incentive compensation including eligibility for annual performance‑based awards; and eligibility for certain tax‑advantaged savings plans. About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work‑life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Equal Opportunity Employer We consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Job Application Disclosure It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr