System Administrator 2

Job Title

Pay Range: $35.00hr - $40.00hr

Requirement/Must Have

• 4-7 years of experience in the field or in a related area.
• 5+ years of experience in IT Customer Support/Service.
• 2+ years of experience in Service Ticket Management.
• 2+ years of experience in Desktop Application Support.
• 2+ years of experience in Documentation Support.
• 2+ years of experience in Desktop/Laptop Hardware Support.
• Familiarity with standard concepts, practices, and procedures within the field.
• Experience with VMware ESXi 7.x or higher preferred.
• Experience with Microsoft Windows Server (2016, 2019, 2022, 2025) preferred.
• Experience with Linux environments preferred.

Responsibilities

• Responsible for the effective provisioning, installation, configuration, documentation, operation, and maintenance of computer hardware and software and related infrastructure.
• Perform systems administration engineering and provisioning, operations and support, maintenance, and research and development to ensure continual innovation.
• Install new or rebuild existing servers and configure hardware, peripherals, services, settings, directories, and storage in accordance with standards and project/operational requirements.
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes.
• Review system and application logs and verify completion of scheduled jobs such as backups.
• Perform regular security monitoring to identify any possible intrusions.
• Perform and verify daily backup operations, ensuring all required file systems and system data are successfully backed up.
• Perform regular file archival and purge as necessary.
• Create, change, and delete user accounts per request.
• Provide Tier III and other support per request from various constituencies.
• Investigate, troubleshoot, diagnose, and recover from hardware or software failures.
• Coordinate and communicate with impacted constituencies regarding system issues.
• Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities.
• Configure and add new services as necessary.
• Maintain operational, configuration, or other procedures.
• Perform periodic performance reporting to support capacity planning.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
• Configure CPU, memory, and disk partitions as required.
• Maintain data center environmental and monitoring equipment.
• Upgrade and configure system software or Asset Management applications per project or operational needs.

Nice to Have

• 2+ years of experience in Server Maintenance.
• 2+ years of experience in Network Support.
• 2+ years of experience in IT Process Management.

Skills

• IT Customer Support.
• Service Ticket Management.
• Desktop Application Support.
• Documentation Support.
• Hardware Support.
• VMware ESXi.
• Microsoft Windows Server.
• Linux.
• System Administration.
• Server Maintenance.
• Network Support.
• IT Process Management.

Qualification And Education

• Strong verbal and written communication skills.