Assistant General Manager

Assistant General Manager

Lead at the heart of Norfolk's waterfront hospitality scene. The Sheraton Norfolk Waterside Hotel is a 468-room, full-service property overlooking the Elizabeth River and featuring more than 30,000 square feet of meeting and event space, making it a destination for business, group, and leisure travelers alike. As Assistant General Manager, you'll help drive operational excellence, exceptional guest experiences, and team success while building your career in a vibrant coastal city known for its thriving downtown, rich maritime history, and outstanding quality of life.

What You Will Do

• Team Leader: Guide and support your team through daily operations, ensuring everything runs smoothly.
• Revenue Pro: Oversee daily processes and deliver timely, accurate revenue reports with precision.
• Cash Expert: Manage house funds and resolve cashier discrepancies with skill and attention to detail.
• Month-End Specialist: Complete month-end tasks and general ledger duties like a pro, ensuring accuracy and efficiency.

What We're Looking For

• 3+ years of hotel management experience: Demonstrates a solid track record of leading hotel operations, managing teams, and delivering consistent results in a fast-paced, high-pressure environment.
• Degree in accounting, business, finance, management, or a related field (or equivalent experience): Provides a strong foundation for navigating hotel operations and making informed decisions.
• Proficiency in Microsoft Office Suite and familiarity with POS/PMS systems, Birch Street, Concur, ProfitSage, Sage300, Workday: These tools ensure smooth operations, accurate reporting, and quick problem-solving in a fast-paced environment.
• Process Pro: Streamline operations and optimize efficiency across departments to keep things running smoothly.
• Integrity Champion: Build trust with direct, honest communication, ensuring a respectful and reliable environment.
• Decisions with Confidence: Use experience and sound judgment to make swift, impactful decisions that enhance guest experiences and drive business success.

What Atrium Leadership Looks Like:

• Accountable Achiever: You take ownership and deliver results.
• Agile Thinker: You adapt quickly to changing circumstances.
• Talent Curator: You attract, develop, and retain top talent.
• Transparent Leader: You communicate openly and honestly.
• Leading with SPIRIT: You embody our core values of Service, Perseverance, Inclusion, Respect, Innovation and Teamwork.

Why Atrium? Hear it from Jeffery C, "The overall culture of Atrium Hospitality is second to none. Open door policy and regional + corporate senior leadership are very accessible. My team and I are successful because we receive support from all levels and are set up for success".

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

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