Enterprise Project Manager - Internal System

Job Description

Job Description

Job Title: Enterprise Project Manager – Internal Systems

Department: Administration

Reports to: Financial Controller

Location: Greensboro, NC

Employment Type: Full-Time

FLSA Status: Exempt

Position Overview

We are seeking an experienced IT Project Manager – Internal Systems & Integrations to lead and coordinate internal technology initiatives across the organization. This role will be responsible for managing system implementations, integrations, upgrades, and process-improvement projects that support internal operations (e.g., project management and service management operational tools, ERP, finance systems, workflow automation, reporting platforms). This position partners closely with IT, Operations, Finance, and external vendors to ensure projects are delivered on time, within scope, and aligned with business objectives.

As an employee-owned company, we value ownership, accountability, and the impact each role has on our shared success.

This role will lead the planning and execution of two major internal system implementations targeted for 2026 and will help establish strong project delivery practices for future initiatives.

Employment at Will: Nothing herein is intended to create a contract of employment or to guarantee employment for a definite duration.

Key Responsibilities

Project Management & Delivery

• Lead end-to-end project management for internal IT initiatives, including system implementations, integrations, and enhancements
• Develop and maintain project plans, timelines, budgets, risk registers, and status reporting
• Manage dependencies, scope changes, and cross-functional coordination
• Ensure projects meet business requirements and operational needs

Stakeholder & Cross-Functional Collaboration

• Act as the primary liaison between business stakeholders, IT teams, and third-party vendors
• Gather and document business requirements and translate them into technical/project deliverables
• Facilitate project meetings, status updates, and decision-making forums
• Proactively manage stakeholder expectations and communication

Systems & Process Improvement

• Support implementations and integrations of internal systems (ERP, accounting, project management, reporting tools, etc.)
• Identify opportunities to streamline processes through automation and system optimization
• Assist with testing coordination, user acceptance testing (UAT), and go-live readiness
• Support change management and adoption across departments

Vendor & Implementation Oversight

• Coordinate with external consultants, software vendors, and implementation partners
• Track vendor deliverables, timelines, and contractual commitments
• Ensure quality, documentation, and knowledge transfer

Governance & Documentation

• Maintain project documentation, workflows, and system/process documentation
• Ensure projects follow internal governance, security, and compliance standards
• Support post-implementation reviews and continuous improvement efforts

Qualifications

Required

• Bachelor’s degree in information systems, Business, Operations, or related field (or equivalent experience)
• 3–7+ years of project management experience, preferably in internal IT systems or business systems
• Experience managing system implementations and integrations (ERP, finance, HR, or operational platforms)
• Strong understanding of SDLC and project management methodologies (Agile, Waterfall, Hybrid)
• Excellent communication and stakeholder management skills
• Proven ability to manage multiple concurrent projects

Preferred

• Experience with systems such as Viewpoint or similar
• Background in construction industry
• Experience in change management or process improvement initiatives

What Success Looks Like in This Role

Leading up to and through the 2026 implementations

• Establishes strong partnerships with IT, Operations, Finance, and executive stakeholders to align on scope, priorities, and outcomes for two major system implementations
• Develops and maintains detailed, realistic project plans covering timelines, dependencies, risks, budgets, and resource needs
• Coordinates cross-functional teams and vendors to ensure implementation milestones are met
• Proactively identifies risks and mitigations, preventing surprises during critical phases
• Ensures clear, consistent communication and status reporting throughout both implementations
• Drives structured testing, cutover planning, and go-live readiness to minimize business disruption

Immediately following go-lives

• Ensures smooth transitions to steady-state operations, with clear ownership and support models
• Confirms that systems are stable, documented, and fully operational
• Leads post-implementation reviews and captures lessons learned

Ongoing

• Internal IT initiatives are delivered on time, within scope, and aligned with business strategy
• Teams have confidence in project delivery and visibility into future initiatives
• Vendors are well-managed and held accountable
• Technology investments consistently improve efficiency, scalability, and operational outcomes

Work Environment & Physical Demands

• Office-based with potential for hybrid work arrangements
• Standing: Frequently
• Walking: Frequently
• Sitting: Frequently
• Handling/Fingering: Frequently
• Bending: Frequently
• Pushing/Pulling 12 lbs or less: Frequently
• Lifting/Carrying 10 lbs or less: Frequently
• Lifting/Carrying 11-20 lbs: Occasionally
• Reaching Outward: Occasionally
• Reaching Above Shoulder: Occasionally
• Squatting/Kneeling: Occasionally

Compensation

• Commensurate with experience.
• Includes benefit package (medical, 401k, PTO, etc.)

This job description is intended to provide information regarding the essential functions and basic duties of this position. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and duties that could be assigned. Additional functions and requirements may be assigned by management as it deems appropriate. This document does not constitute a contract and is subject to change at the discretion of Hoffman Building Technologies.

EOE / Vets / Disabled