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Jr. Sales Representative

Full-time

Chopard USA Ltd.

The Jr. Sales Representative is a field-driven, client-facing role responsible for supporting the growth and execution of the brand within the wholesale network. Acting as a true brand ambassador, this individual will ensure exceptional brand representation across all points of sale (POS), drive sell-out performance, and elevate client experience through activations, events, and strong partnerships. This role requires extensive travel and a strong balance of commercial acumen and luxury service excellence.

Key Responsibilities

Wholesale Sales Support & Operations

  • Support the Wholesale team in executing the commercial strategy and achieving sales targets
  • Assist with day-to-day sales operations, administrative tasks, order follow-up, stock monitoring, and replenishment coordination
  • Coordinate internal processes related to product launches, stock availability, and sales initiatives
  • Ensure optimal product availability and in-store execution across wholesale partners
  • Contribute to identifying sales opportunities and improving sell-out performance

Brand Representation & Ambassador Role

  • Act as a key brand ambassador, ensuring consistent and premium brand image across all touchpoints
  • Uphold brand standards in presentation, merchandising, and client interaction
  • Deliver product knowledge and storytelling to retail teams and clients

Client Experience, Activations & Events

  • Support and execute in-store and off-site activations, events, and client experiences
  • Represent the brand during trunk shows, launches, VIP events, and local marketing initiatives
  • Engage directly with end clients to drive sales, brand awareness, and loyalty
  • Ensure seamless execution of experiential activities in line with brand guidelines

Wholesale Partner Communication

  • Build and maintain strong relationships with wholesale partners and their retail teams
  • Act as a key point of contact for operational and commercial matters on the ground
  • Provide regular feedback from the field on product performance, client preferences, and competitive landscape
  • Support training and engagement of partner sales staff

Field Presence & POS Visits

  • Conduct frequent visits to points of sale to monitor business performance and retail execution
  • Ensure compliance with visual merchandising guidelines and brand standards
  • Identify opportunities for improvement and implement corrective actions
  • Maintain a strong presence in key markets through extensive travel

Brand Ambassador Program Management

  • Support and manage the brand ambassador program within wholesale partners
  • Coordinate ambassador objectives and track performance
  • Provide coaching, motivation, and product training to ambassadors
  • Monitor effectiveness and ROI of ambassador activities

Qualifications & Skills

Education & Experience

  • Bachelor’s degree in business, Marketing, or related field
  • 3–5 years of experience in wholesale sales, retail, or field roles within luxury, watches, or jewelry
  • Proven experience in client engagement, events, and retail execution

Core Competencies

  • Strong interpersonal and relationship-building skills
  • Commercial mindset with a focus on driving sell-out and performance
  • Excellent communication and presentation abilities
  • Highly organized with the ability to manage multiple priorities
  • Excellent written and spoken communication skills in English

Technical & Functional Skills

  • Proficiency in Excel and reporting tools
  • Experience working with CRM systems is a plus
  • Understanding of retail KPIs (sell-through, conversion, AOV, etc.)

Personal Attributes

  • Passion for luxury watches and jewelry
  • Energetic, proactive, and results-driven
  • Strong sense of ownership and accountability
  • Flexibility and willingness to travel extensively
  • Ability to represent the brand with professionalism and credibility

Success Factors

  • Strong in-store presence driving measurable sales growth
  • Elevated brand image and client experience across all POS
  • Effective execution of events and activations
  • High engagement and performance of brand ambassadors
  • Strong, trust-based relationships with wholesale partners

Vacancy posted 10 hours ago
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