Jr. Sales Representative
Chopard USA Ltd.
The Jr. Sales Representative is a field-driven, client-facing role responsible for supporting the growth and execution of the brand within the wholesale network. Acting as a true brand ambassador, this individual will ensure exceptional brand representation across all points of sale (POS), drive sell-out performance, and elevate client experience through activations, events, and strong partnerships. This role requires extensive travel and a strong balance of commercial acumen and luxury service excellence.
Key Responsibilities
Wholesale Sales Support & Operations
- Support the Wholesale team in executing the commercial strategy and achieving sales targets
- Assist with day-to-day sales operations, administrative tasks, order follow-up, stock monitoring, and replenishment coordination
- Coordinate internal processes related to product launches, stock availability, and sales initiatives
- Ensure optimal product availability and in-store execution across wholesale partners
- Contribute to identifying sales opportunities and improving sell-out performance
Brand Representation & Ambassador Role
- Act as a key brand ambassador, ensuring consistent and premium brand image across all touchpoints
- Uphold brand standards in presentation, merchandising, and client interaction
- Deliver product knowledge and storytelling to retail teams and clients
Client Experience, Activations & Events
- Support and execute in-store and off-site activations, events, and client experiences
- Represent the brand during trunk shows, launches, VIP events, and local marketing initiatives
- Engage directly with end clients to drive sales, brand awareness, and loyalty
- Ensure seamless execution of experiential activities in line with brand guidelines
Wholesale Partner Communication
- Build and maintain strong relationships with wholesale partners and their retail teams
- Act as a key point of contact for operational and commercial matters on the ground
- Provide regular feedback from the field on product performance, client preferences, and competitive landscape
- Support training and engagement of partner sales staff
Field Presence & POS Visits
- Conduct frequent visits to points of sale to monitor business performance and retail execution
- Ensure compliance with visual merchandising guidelines and brand standards
- Identify opportunities for improvement and implement corrective actions
- Maintain a strong presence in key markets through extensive travel
Brand Ambassador Program Management
- Support and manage the brand ambassador program within wholesale partners
- Coordinate ambassador objectives and track performance
- Provide coaching, motivation, and product training to ambassadors
- Monitor effectiveness and ROI of ambassador activities
Qualifications & Skills
Education & Experience
- Bachelor’s degree in business, Marketing, or related field
- 3–5 years of experience in wholesale sales, retail, or field roles within luxury, watches, or jewelry
- Proven experience in client engagement, events, and retail execution
Core Competencies
- Strong interpersonal and relationship-building skills
- Commercial mindset with a focus on driving sell-out and performance
- Excellent communication and presentation abilities
- Highly organized with the ability to manage multiple priorities
- Excellent written and spoken communication skills in English
Technical & Functional Skills
- Proficiency in Excel and reporting tools
- Experience working with CRM systems is a plus
- Understanding of retail KPIs (sell-through, conversion, AOV, etc.)
Personal Attributes
- Passion for luxury watches and jewelry
- Energetic, proactive, and results-driven
- Strong sense of ownership and accountability
- Flexibility and willingness to travel extensively
- Ability to represent the brand with professionalism and credibility
Success Factors
- Strong in-store presence driving measurable sales growth
- Elevated brand image and client experience across all POS
- Effective execution of events and activations
- High engagement and performance of brand ambassadors
- Strong, trust-based relationships with wholesale partners
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