Inside Sales Representative

Job Description

Job Description

Bron Tapes is the premier producer, converter, and distributor of pressure sensitive tapes, adhesives, and innovative solutions in North America. For the last 45+ years, our team of Application Specialists has worked with customers to identify tape solutions critical to their business. From manufacturing and industrial applications, to building and construction, arts and entertainment and more, customers trust Bron Tapes to find or develop tape solutions that solve problems.

Bron Tapes is hiring an Inside Sales Representative for their Denver, CO location. The Inside Sales Representative is pivotal in maintaining strong relationships with existing customers, ensuring high levels of customer satisfaction, and supporting seamless transitions between inside and outside sales teams. The ideal candidate is a strong communicator, highly organized, and passionate about delivering exceptional service.

Essential Duties & Responsibilities:
• High Volume of outbound Phone Calls to introduce and grow our business
• Respond promptly to customer inquiries, resolve issues, and ensure a high level of satisfaction
• Proactively identify opportunities to upsell or cross-sell based on customer needs
• Prepare and deliver quotes and product information to customers
• Collaborative with Marketing and Sales Management to prepare customer-specific document requests (i.e. Private Label documents, sell sheets, etc)
• Track and manage sales activities using CRM tools, ensuring accurate and up-to-date records
• Collaborate closely with the Outside Sales Team to manage account transitions and ensure continuity of service
• Learn and understand Bron Tapes catalog of products and tape applications
• Other duties as assigned

Qualifications, Knowledge, & Skills:
• Bachelor's degree preferred, but not required
• At least one (1) years of Inside Sales experience is required
• High level of comfort with phone and virtual communication required
• Ability to handle multiple priorities in a fast-paced environment
• Team oriented with a collaborative mindset
• Excellent interpersonal, verbal, and written communication skills
• Quick, efficient computer skills and strong multi-tasking abilities
• Microsoft Office experience preferred
• CRM experience preferred
• Willingness to learn and grow