Field Service Manager - HVAC

Join to apply for the Field Service Manager role at Jetson 5 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Jetson is on a mission to accelerate the transition of 100M homes across North America from fossil fuels to sustainable energy. We believe in a future that is 100% electric and better for the environment. Homes contribute significantly to carbon emissions. Converting to heat pumps can reduce this impact, but adoption is slow due to high costs and retrofit challenges. Jetson aims to simplify this process by building a fully vertically integrated home electrification company, making heat pumps accessible, transparent, and affordable for all. The Opportunity: We seek a motivated HVAC professional passionate about combating climate change by disrupting the residential HVAC industry. The Field Service Manager will support and equip installation teams to work safely, efficiently, and with high quality. This role involves coordinating field operations, resource management, problem-solving, and contributing to process improvements. What You Will Do: Ensure daily readiness of field teams by coordinating tools, equipment, vehicles, parts, and documentation. Act as the primary liaison between field crews and internal departments like logistics, procurement, and scheduling. Conduct site visits for support, coaching, and quality assurance. Monitor and enforce safety standards and compliance with local codes. Identify and resolve operational obstacles impacting productivity and timelines. Conduct pre-installation walkthroughs to ensure project parameters are met. Maintain understanding of staffing needs based on business inputs. Train and mentor technicians to improve skills, efficiency, and customer service. Review installations to ensure quality and customer satisfaction. Support warranty and rework investigations, implementing corrective actions. Provide performance feedback and assist in evaluations. Collaborate with leadership to develop operational procedures and best practices. What You Bring: Proven experience as an HVAC installer and team lead. HVAC NATE and Section 608 certification preferred. 5+ years managing field teams. Strong knowledge of HVAC systems, including heat pumps. Leadership and motivational skills. Ability to read blueprints and schematics. Knowledge of building codes and regulations. Excellent communication and customer service skills. Proficiency with scheduling, mobile apps, and management tools. Valid driver’s license and clean record. Strong problem-solving and organizational skills. Job Details: Type: Full-time Pay: $105,000 - $125,000 per year Benefits include dental, health, life, disability insurance, and education support. If you possess some but not all listed skills and are eager to learn, we encourage you to apply! Additional Information: Seniority level: Mid-Senior level Employment type: Full-time Job function: Other Industries: Climate Technology, Product Manufacturing #J-18808-Ljbffr Jetson