INSIDE SALES Lumber & Building Materials ADVANCED

Inside Sales Associate

Inside Sales associates are expected to maintain a positive representation of Secor Lumber by providing an outstanding customer service experience, both in person and by phone, consistent with company values. The main task of a sales associate is to assist customers with their building and supply needs, and maintain a clean and efficient work space, sales floor, and showroom environment. They must be willing to continually learn and expand their knowledge of products, assembly, and retailing. Their job will include, but is not limited to, the following responsibilities:

• Provide excellent customer service assisting customers with project planning and product selections both in-stock and special order. In-store routines include answering questions, researching products, locating merchandise, and suggesting add-on sales that will help them complete projects. This also includes processing special orders.
• Create an inviting environment for customers by maintaining a clean and orderly sales floor and showroom, including housekeeping tasks.
• Notify customers of upcoming promotions and new products.
• Assist with loading products into customer's vehicles as needed.
• Assisting retail staff helping merchandise products, maintain signage, restock shelves as necessary, and taking regular inventory of stock.
• Face and front product throughout the store as time permits throughout the day.
• Help store staff with other tasks as needed.
• Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
• Attend all staff meetings.
• Adhere to all store policies and safety standards.
• Be able to perform functions of Customer Service, Hardware Store ADVANCED, and Customer Service, Hardware Store BASIC.
• Monitor and facilitate staging of orders for customer pick-up and deliveries
• Ongoing personal skill and knowledge advancement, including travel to off-site events.
• All other duties assigned.

Compensation: $20.00 - $25.00 per hour No matter who you are or where you call home, you add something powerful to any team you're on. Maybe it's a drive to achieve, a need to discover or create, or a desire to help others. As a part of our team, you'll use your unique talents, vision, and passion to help support our communitiesthrough the best of times and the greatest challenges.