Restaurant Manager

At Fitler Club, we hold employees to high standards in how they treat members, guests, and each other, and we hold our organization to high standards in how we care for our employees.

We are committed to driving social impact in Philadelphia, offering members, guests, AND employees opportunities to attend events featuring renowned impact leaders and volunteer alongside one another for a variety of causes throughout the city.

Hospitality is a team sport, and every employee is integral to our success. All employees are encouraged to share feedback, be solution-oriented, and seek out opportunities to show those in our care how deeply we value them as members of our community.

We are extremely fortunate to have a diverse, dynamic, civically engaged, and generous membership - people you’ll be excited and privileged to meet, greet, and serve. There’s no better customer base anywhere in Philadelphia.

Free meals, snacks, and beverages seven days/week, complimentary fitness classes, employee appreciation events, professional headshots, and wholesale pricing on designer retail products are just a few benefits available to all employees, in addition to a long list of traditional benefits such as wide-ranging health insurance options, company-paid short-term disability and paid parental leave, 401k with a company match, generous PTO policies and company-sponsored holidays, and more. Employees receive annual performance reviews with opportunities for career development and wage increases.

Fitler Club employees work in a high-design center of art, culture, and economy, amidst modern facilities and amenities, a museum-worthy art collection, and state-of-the-art technology.

If Fitler Club sounds like the right place for you, we welcome you to apply to join us in our pursuit. We hope to have the opportunity to work alongside you, learn from you, develop you, care for you, and succeed with you. Thank you for your interest in joining our team.

The Food & Beverage and Wine Manager is responsible for managing the day-to-day dining and beverage outlets at the club in addition to building and maintaining the Club's Wine List. A successful candidate will have excellent leadership, communication skills, and superior sense of hospitality to ensure all food and beverage operations run smoothly for members and their guests. Managing the team and special activations throughout the restaurants, ensuring the highest quality service, while achieving sales goals and maintaining costs.

Responsibilities:

• Maintaining all restaurant standards and steps of service, ensuring the
• Hands-on management of the daily operation of the restaurants and bars, including recruiting, scheduling, training, daily lineup ,and supervision of all staff
• Communicating with the sales and marketing teams to ensure seamless execution of restaurant events
• Work closely with the culinary team and communicate business levels to ensure success throughout service
• Interact with members and their guests, providing elevated hospitality and developing an awareness of members' preferences
• Maintain communication with all departments to ensure members' expectations are exceeded
• Attend and participate in regularly scheduled departmental team meetings
• Coordinating with the housekeeping and facilities team to ensure the highest level of product delivery
• Conducting annual performance reviews for restaurant staff
• Always being positive, showing enthusiasm, being humble, being thankful, and being respectful to all team members
• Maintain the confidentiality of all members and Club information
• Working as a team, effectively communicating with management and co-workers
• The above is an abbreviation of the job duties for a food and beverage manager. You may be tasked to perform other duties as assigned by management, not limited to the described responsibilities.

Qualifications:

• 4 years of food and beverage management experience at a luxury hotel, high-end restaurant, or private club with similar operational responsibilities, with experience in supervising staff
• Ability to read and interpret documents, payroll systems, ordering guides, inventory sheets, and scheduling
• Excellent communication skills, both verbal and written
• Ability to prioritize and organize work assignments and multitask
• Ability to supervise staff, including assignment of duties, evaluating service, and conducting disciplinary action as required
• Possesses good computer skills, proficient in Google Workspace, and has knowledge of operating POS systems
• Must be able to work a flexible schedule, including nights, weekends, and holidays
• Must have a positive attitude, be self-motivated, polite, and energetic
• Punctuality, regular, and reliable attendance
• Must be dependable and available to work within the club on weekends, nights, and/or holidays based on business demands