Admission Specialist

Job Description

Job Description

Admissions Clerk

Location: Ridgeview

Position Summary

Ridgeview is seeking a detail-oriented and compassionate Admissions Clerk to support the admissions process for patients entering our behavioral health facility. This role is responsible for insurance verification, pre-certifications, fax processing, and collaborating closely with nursing and admissions staff to ensure a smooth patient intake experience.

Key Responsibilities

• Receive, review, and process incoming electronic and faxed admissions documents

• Verify insurance coverage and communicate information to nursing and admissions teams

• Complete insurance pre-certifications and document outcomes accurately

• Maintain accurate documentation and properly close out S-Faxes

• Time-stamp and organize incoming documentation

• Assist with hospital codes and emergency situations as needed

• Maintain patient confidentiality and comply with HIPAA standards

• Collaborate effectively with interdisciplinary teams

• Support departmental projects and additional administrative duties as assigned

Qualifications

• High School Diploma or equivalent required

• 1–3 years of healthcare experience preferred, ideally in behavioral health or mental health

• Experience with insurance verification and pre-certification processes preferred

• Knowledge of medical terminology and third-party reimbursement programs

• Strong organizational, communication, and multitasking skills

• Ability to maintain professionalism and confidentiality in a fast-paced environment

Work Environment

• Primarily indoor, temperature-controlled healthcare environment

• Collaborative team-focused setting