Business Operations Analyst

About allwhere

allwhere is a D.E. Shaw-backed tech startup reimagining how companies manage IT assets for distributed teams. Whether remote, hybrid, or in-office, we make it seamless to procure, ship, and track the equipment teams need to stay productive. We're growing fast-and looking for sharp operators who thrive in dynamic environments and want to help scale high-impact systems from the ground up.

The Role

We're looking for a data-driven and proactive Business Operations Analyst to support strategic initiatives across the company's operations. You'll partner closely with cross-functional teams-asset management, procurement, order management, product and leadership-to uncover insights, optimize systems, and lead data-backed decision-making. This role is ideal for someone who thrives in ambiguity, excels at creating clarity through data, and loves building solutions to complexity.

What You'll Do
Data & Reporting

• Own and enhance dashboards that track key KPIs across operations, support, supply chain, and customer success
• Write and optimize queries to extract, clean, and analyze data from internal and third-party platforms
• Deliver high-quality, actionable insights through ad hoc and recurring reporting

Strategic Analysis

• Identify performance trends, inefficiencies, and improvement opportunities using structured data analysis
• Collaborate with stakeholders to define and evolve operational KPIs and OKRs
• Translate complex datasets into concise recommendations for cross-functional teams

⚙ Process & Tooling Improvements

• Partner with operations leadership to refine workflows, improve SLAs, and scale solutions
• Help vet and implement tools for reporting, communication, and automation
• Document new workflows and enable teams with clear SOPs and playbooks

Project Management

• Support the execution of cross-functional initiatives-scoping requirements, building timelines, and ensuring follow-through
• Track progress across operations, tooling, and customer-impacting projects
• Help scale infrastructure to support new regions, services, or customer segments

What We're Looking For

• 3-5 years of experience in business operations, data analytics, consulting, or similar cross-functional roles
• Strong SQL skills and comfort working directly with raw datasets
• Experience with BI/reporting tools (e.g., Sigma, Power BI, Tableau, or similar)
• Proficiency in Google Sheets/Excel for intermediate modeling and reporting
• Exceptional attention to detail and ability to synthesize complex information into clear recommendations
• Experience in fast-paced environments or startups, with a hands-on, get-things-done approach
• Bonus: Familiarity with AI tools and software like Netsuite, Airtable & Zendesk

Why Join allwhere

• Shape data and operations at a high-growth, early-stage company backed by top-tier investors
• Work cross-functionally with visibility across the business
• Gain early ownership and grow your impact as we scale
• Collaborate with a driven, supportive, and humble team
• Hybrid Work Environment with Bryant Park Offices
• Equity in an Early Stage Start Up
• Salary Compensation range of $100,000 to $130,000