Operations Manager

Servpro of Gaithersburg/Germantown/Frederick County is looking to add an Operations Manager to our team! The Operations Manager will report to the General Manager and be responsible for managing the restoration division. As an Operations Manager, you will lead the day-to-day activities within the facility and ensure that job schedules and products meet the customers' quality standards at minimum costs. Benefits 401(k) Bonus based on performance Health insurance Paid time off Training & development Additional Benefits Competitive compensation Superior benefits Career progression Professional development And more! Key Responsibilities Oversees the day-to-day operations of restoration crews including schedules & production levels Manages the tasks and activities of a diverse workforce to ensure jobs are being processed within a timely manner Effectively communicates with all members of the restoration staff and delegates the appropriate duties for each team member Develop and implement processes to improve performance Develop employees for opportunities of greater responsibility, improves the abilities, skills and knowledge of production personnel through appropriate instruction and training. Works with support personnel to ensure that all aspects of the job are met to prevent any delays in the job process Ensures strict compliance with all safety procedures and implements safe working procedures in assigned restoration areas Position Requirements High School Graduate or GED Equivalent Valid Driver's License 2+ years of management experience At least one year of restoration (water/fire) industry experience IICRC certifications (WRT at a minimum) Experience in building a strong team with tangible leadership skills Strong process and results driven attitude Ability to multitask and to remain detail oriented Must be knowledgeable in relevant computer applications Skills/Physical Demands/Competencies Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics) Ability to repetitively push/pull/lift/carry objects Ability to work with/around cleaning agents Ability to successfully complete a background check subject to applicable law #J-18808-Ljbffr SERVPRO of Gaithersburg/Germantown