Customer Relationship Liaison

Genetic Counseling Assistant

The Genetic Counseling Assistant will:

• Assist with the management of clinical genetic testing workflow. Triage inquiries; obtain insurance pre-authorizations for specialized laboratory testing; coordinate and schedule follow-up appointments.
• Prepare for visits by collecting and reviewing relevant medical records and lab reports, as well as participant family histories, and ensuring that these records are provided to the team in advance.
• Prepare patient test requisitions for genetic testing and maintains communication with labs. Coordinate test-ordering and send-out of testing samples to laboratories.
• Track and organize test results and assist with notifying patients/providers of negative test results as needed. Coordinate send-out of completed clinic summaries and result reports to families/providers.
• Act as a liaison to facilitate communication with and execute various requests from internal and external providers.
• Perform other duties as assigned (e.g. maintain clinical database).

Requirements:

• Bachelor's degree in a biological/health science or equivalent in experience required.
• Knowledge of medical terminology and prior laboratory experience strongly preferred.
• Excellent organizational and time management skills. Strong attention to detail and computer accuracy.
• Strong and effective communication skills.
• Knowledge of Microsoft Office (Outlook, Excel and Word).
• Bilingual (fluent in Spanish) strongly preferred.

Salary Range: 24.33 - 38.93 USD

We offer competitive base rates that are determined by many factors, including job-related work experience, internal equity, and industry-specific market data. In addition to base salary, some positions may be eligible for clinical certification pay and shift differentials.

The salary range listed for exempt positions reflects full-time compensation and will be prorated based on employment status.

Saint Peter's offers a robust benefits program to eligible employees that will support you and your family in working toward achieving and maintaining secure, healthy lives now and into the future. Benefits include medical, dental, and vision insurance; savings accounts, voluntary benefits, wellness programs and discounts, paid life insurance, generous 401(k) match, adoption assistance, back-up daycare, free onsite parking, and recognition rewards.