Senior Sales Manager - International Logistics (Import)

Location: Remote – United States

Travel: Monthly in-person business reviews in Houston, TX, or Los Angeles, CA

Employment Type: Full-Time

Position Overview

The Senior Sales Manager will be responsible for developing new customer relationships and expanding revenue across the U.S. market, with a focus on import shipments from Asia, including Southeast Asia.

This role is ideal for an experienced logistics sales professional with a strong understanding of freight forwarding, import operations, and integrated supply chain solutions. The successful candidate will bring a consultative sales approach, a solid industry network, and a proven ability to develop long-term customer partnerships.

This remote position offers a competitive base salary and an uncapped commission structure tied to sales performance.

Key Responsibilities

1. Business Development & Sales

• Identify and develop new business opportunities with U.S. importers, distributors, retailers, and e-commerce businesses.
• Focus on import trade lanes connecting Asia, particularly Southeast Asia, with the United States.
• Develop new customer relationships and expand existing accounts to achieve revenue and sales targets.
• Promote integrated logistics solutions tailored to customer supply chain requirements.

2. Integrated Logistics Solutions

• Sell a range of logistics services, including ocean freight (FCL/LCL), air freight, customs brokerage, drayage, warehousing, and domestic distribution.
• Develop solutions supporting deliveries to U.S. warehouses, retail distribution centers, and Amazon FBA facilities.
• Prepare quotations, proposals, and service agreements.
• Negotiate pricing and commercial terms to support sustainable business growth.

3. Account Management & Customer Relationships

• Build and maintain long-term relationships with decision-makers in supply chain, procurement, and operations.
• Identify opportunities to expand service offerings and increase account value.
• Coordinate with overseas offices, operations, and customer service teams to ensure smooth shipment execution.
• Monitor customer satisfaction and address service-related concerns in collaboration with internal teams.

4. Market Development & Sales Strategy

• Monitor industry trends, competitor activity, and freight rate developments.
• Identify new market opportunities, customer segments, and potential strategic partnerships.
• Represent TOPASIA at industry events, trade shows, and customer meetings.
• Contribute market insights to support the company's U.S. sales strategy.

5. Sales Pipeline & Performance Management

• Maintain accurate sales pipeline records and customer information in CRM systems.
• Track sales performance against established targets.
• Prepare regular sales reports, revenue forecasts, and business updates.
• Collaborate with management to develop account strategies and sales plans.

Required Qualifications

• 5+ years of sales experience in international logistics, freight forwarding, NVOCC, or a related industry.
• Established relationships with U.S. importers or relevant industry customers.
• Demonstrated ability to develop new business and generate revenue through customer acquisition and account growth.
• Proven sales performance and a track record of meeting or exceeding sales targets.
• Strong knowledge of Asia-to-U.S. import logistics and international freight operations.
• Understanding of the import process, including Incoterms, Importer Security Filing (ISF), customs clearance, drayage, and domestic distribution.
• Strong negotiation, presentation, relationship-building, and communication skills.
• Ability to manage a sales pipeline, prioritize opportunities, and work independently in a remote environment.
• Bachelor's degree preferred; equivalent industry experience will also be considered.
• Ability to travel for customer meetings and attend monthly business reviews in Houston, TX, or Los Angeles, CA.
• Must be legally authorized to work in the United States.

Preferred Qualifications

• Professional proficiency in both English and Mandarin Chinese.
• Established customer relationships in Houston or the Gulf Coast region.
• Experience serving customers in retail, new energy, recycling, industrial, or consumer goods sectors.
• Experience working with international freight forwarders or logistics providers headquartered in Asia.
• Familiarity with e-commerce logistics, Amazon FBA, and retail distribution center deliveries.
• Experience with CRM platforms such as Salesforce or HubSpot and logistics TMS systems.

Compensation & Benefits

• Competitive base salary plus uncapped sales commission.
• Performance-based bonus opportunities.
• Health, dental, and vision insurance.
• 401(k) retirement plan with company match, subject to plan terms.
• Paid time off and paid holidays.
• Opportunities for professional growth within an expanding U.S. organization.