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Customer Service Representative

$14 - $16 per hour

McNail Insurance Agency, Inc.

Job Description

Job Description

Customer Service Representative

McNail Insurance Agency, Inc. is seeking a dependable and customer-focused Customer Service Representative to join our team in Milan, TN . This is a full-time, in-office position for someone who enjoys helping customers, communicating professionally, and building a career in the insurance industry.

Pay

  • $14–$16 per hour
  • Full-time, in-office position

Responsibilities

  • Assist customers with questions and general service needs
  • Answer phone calls and respond to customer inquiries
  • Provide professional and friendly customer service
  • Maintain accurate customer information and documentation
  • Assist with insurance-related administrative tasks
  • Learn company procedures, products, and insurance services
  • Help ensure customers receive timely and accurate assistance

Requirements

  • Minimum 1 year of in-office, non-retail customer service experience
  • Strong communication and interpersonal skills
  • Professional, dependable, and customer-focused
  • Comfortable working in an office environment
  • Ability to pass a criminal background check
  • Willingness to obtain an insurance license if hired
  • Strong attention to detail and ability to learn new information
  • Insurance license preferred, but not required

Schedule

  • Full-time
  • Monday–Friday
  • In-office in Milan, TN

Why Join McNail Insurance Agency, Inc.?

This is a great opportunity for an experienced customer service professional to build a career in the insurance industry. Insurance experience or an active license is a plus, but we are willing to train the right candidate who is motivated to obtain their insurance license.

Apply today to join McNail Insurance Agency, Inc. as a Customer Service Representative!

Vacancy posted 10 days ago
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