Front of House Team Member

Job Description

Job Description

FOH Team Member $8.98 to $12 wage per hour, plus $9 to $13 average in tips per hour.  Part-time and full-time positions available.  
Possible leadership position based on experience.
**Now offering a $250 full-time employee sign-on bonus** 

M Shack was created by a shared vision to offer gourmet hamburgers made with freshly ground hormone-free beef, crispy fries, and hand-spun shakes in a clean and inviting atmosphere. And to employ people who are passionate about customer service and share our vision for genuine hospitality. 

We are looking to grow our team with positive, enthusiastic, like-minded people who share our energy and enthusiasm for creating the best possible dining experience for our guests. This is a great opportunity to take your hospitality skills to the next level with a company committed to the nurturing and professional development of its employees. 

Our Servers take care of our guests by taking food and beverage orders at the counter, processing payment using a POS system, checking the food order for quality before delivering to guests’ tables, ensuring guests are enjoying their meal, clearing and cleaning tables and assisting with keeping the entire restaurant clean. Our dynamic team creates exceptional experiences for our guests by balancing high volume with high quality. We have full time and part time positions available. 

Primary Responsibilities:

• Be a brand ambassador, ensuring each guest has a memorable experience
• Engage with guests in a friendly and helpful manner
• Take food and drink orders guiding guests through the menu
• Handle cash, credit, and debit card transactions using a POS system
• Coordinate and deliver food and drink orders to guests’ tables
• Take pride in keeping the restaurant clean including clearing tables
• Support and assist fellow team members whenever possible
• Contribute to an overall positive and collaborative team environment

Qualifications and Skills:

• Previous restaurant experience preferred
• Thrive on working with a team in a fast-paced environment
• Basic food safety understanding and practice
• Ability to communicate effectively and professionally with team members and guests
• Hardworking with a positive, upbeat attitude
• Excellent attendance and punctuality
• Reliable transportation to and from work
• Food Handler Certification a plus and will be required within 60 days of hire

Benefits and Perks:

• Food discounts at all Medure Brothers Culinary Concepts’ restaurants
• Health, Dental, Vision, and Life Insurance (full time employees)
• Paid Time Off (full time employees)
• Flexible work schedules to accommodate school, life, and family
• Fun and friendly work environment
• Opportunity to learn and grow with the company